Isaac Anguiano
Hemet,CA
Summary
Customer-focused management professional with a background leading high-volume retail and entertainment operations. Directs hiring, training, scheduling, inventory control, cash handling, compliance, and guest service while coaching teams of 30+ employees and department leaders to support smooth daily operations and strong customer experiences.
Overview
9
9
years of professional experience
Work History
GENERAL MANAGER
Fox Cineplex
, California
01.2025 - Current
- Lead all daily operations of a high-volume retail and entertainment facility.
- Drive sales performance and labor efficiency through effective planning and leadership.
- Supervised, coached, and developed a team of 30+ employees and department leaders to enhance team performance.
- Manage hiring, onboarding, training, scheduling, and performance management.
- Oversee inventory control, product ordering, and stock management.
- Manage cash handling, deposits, audits, and daily financial reporting.
- Ensured compliance with company policies, safety standards, and operating procedures, minimizing risks and maintaining operational integrity.
- Resolved customer concerns professionally to maintain a positive guest experience and foster customer loyalty.
- Foster a culture of accountability, teamwork, and exceptional customer service.
ASSISTANT MANAGER
Tristone Cinema
Mary Pickford, California
01.2018 - 01.2025
- Coordinated daily operations and assessed employee performance to enhance team output.
- Facilitated employee coaching, training, and performance evaluations to foster skill development.
- Coordinated staffing schedules to support business needs and service levels.
- Promoted operational compliance and contributed to customer satisfaction initiatives.
- Monitored inventory levels and ensured product availability.
Education
High School Diploma -
Indio High School
Indio, CaliforniaSkills
- Retail Operations
- Inventory Management
- Cash Handling & Reconciliation
- Scheduling & Labor Management
- Compliance & Policy Enforcement
- Regulatory Compliance Management
- Point-of-Sale Systems
- Sales Support & Upselling
- Loss Prevention
- Customer Experience
- Customer Service Strategy
- Employee Training & Development
- Team Leadership & Coaching
- Conflict Resolution
- Software proficiency
- Flexible availability
- Team development passion
Accomplishments
- Promoted into General Manager role through demonstrated leadership and operational performance.
- Successfully managed multimillion-dollar annual sales operations.
- Developed and mentored employees into supervisory and management positions.
- Consistently achieved customer satisfaction and operational performance goals.
- Maintained strong compliance, inventory accuracy, and financial accountability standards.
Timeline
GENERAL MANAGER
Fox Cineplex
01.2025 - Current
ASSISTANT MANAGER
Tristone Cinema
01.2018 - 01.2025
High School Diploma -
Indio High School