Isaac Arruda, MBA, BS
Pleasant Hill,CA
Summary
Skilled Business Development leader offering 13 years of experience in leading operations and enhancing revenue within the pharmaceutical and biotech sectors. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
9
9
years of professional experience
Work History
Business Development Manager
X-Therma
03.2024 - Current
- Researched and identified prospects; generated and pre-qualified leads through outreach via email and phone, fostering new business opportunities. Developed follow-up strategies and led early engagement presentations for RFPs.
- Assisted in crafting targeted email campaigns and marketing strategies using the company CRM.
- Prepared sales reports and presentations for senior management, analyzing performance trends. Monitored budgets and provided feedback on customer perceptions.
- Collaborated with teams to ensure effective follow-up on sales and marketing strategies, coordinating with manufacturing and operations for timely product delivery.
Account Program Manager
Miltenyi Biotec
03.2023 - 12.2023
- Develop sales roadmaps for key accounts in support of client's evolving preclinical, clinical, and commercial contract manufacturing needs.
- Collaborate with stakeholders to define scope and business strategy into program objectives, plans, timelines and budgets.
- Identify, develop, and expand new business with new and established clients.
- Develop and communicate program expectations; provide clear and timely feedback and escalate to resource managers when appropriate.
- Coordinate and drive team meetings and deliver timely and accurate meeting recaps and status.
- Monitor status of customer projects and milestones, and provide routine updates to customer.
- Build and maintain strong, long-lasting client relationships with customer accounts.
- Negotiate service contracts, alignment on key issues, support client's needs through strategic thinking, and navigate regulatory requirements for drug substances and products.
Business Development Manager
Azzur Group
02.2021 - 03.2023
- Identified, closed, developed and retained new business opportunities, while understanding customer needs and identifying best solutions that effectively build successful long-term relationship.
- Positioned capabilities of entire organization for enhanced market/wallet share, such as quality, validation, regulatory, and other consulting services.
- Championed and developed pool of additional cliental within pharmaceutical and biotech sectors for hybrid early-phase manufacturing in move in ready cleanroom suites.
- Provided market insights and appropriate plans to capitalize on trends and opportunities identified through industry news and leading organizations.
- Applied wide variety of selling skills and capabilities including planning and conducting sales calls, attending local trade shows to discover and maintain client relationships, collaborating with local life science organizations for marketing and visibility purposes.
- Exceeded sales goal in San Francisco Bay Area territory by $1 million in 2022.
- Successfully responded and rewarded RFP with a major therapeutic company worth $1.9 million in 2022.
Territory Sales Manager
TCI America
11.2018 - 02.2021
- Responsible for managing sales activity, new business development and revenue generation within Pacific Northwest Territory.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Managed and participated in marketing, market planning, sales forecasting and technical development of products and services.
- Collaborated with internal teams to ensure customer's needs were met.
- Met and exceed annual sales goal each year by 15% in both new business acquisition and further development of key accounts.
Lab Chemical and Chromatography Sales Specialist
VWR, Part Of Avantor
10.2016 - 11.2018
- Managed Pacific Northwest Territory for high-volume distribution channel.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Served as main point of contact for chemical and chromatography product knowledge, product inquires and product suggestions within territory.
- Exceeded sales goals by 20% in every quarter.
- Awarded Rookie of the Year in 2017 National Sales Conference.
Education
MBA - Marketing
Saint Mary's College of California
Moraga, CA05.2014
Bachelor of Science - Chemistry
Saint Mary's College of California
Moraga, CA05.2010
Skills
- Partnership Development
- Proposal Development
- Contract Development
- Professional Writing
- Life Cycle Management
- Customer Service
- Business Development
- Pipeline Management
- Salesforce Management
- Account Management
- Relationship Building and Management
Timeline
Business Development Manager
X-Therma
03.2024 - Current
Account Program Manager
Miltenyi Biotec
03.2023 - 12.2023
Business Development Manager
Azzur Group
02.2021 - 03.2023
Territory Sales Manager
TCI America
11.2018 - 02.2021
Lab Chemical and Chromatography Sales Specialist
VWR, Part Of Avantor
10.2016 - 11.2018
MBA - Marketing
Saint Mary's College of California
Bachelor of Science - Chemistry
Saint Mary's College of California