Isaac Asiamah
Bowie,MD
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
1
1
year of professional experience
Work History
Kid's Club Coordinator
CMIT South
2021.08 - 2022.05
- Trained workers in service policies, safety requirements and specifics of activities.
- Monitored workers for performance, professionalism and service quality.
- Boosted loyalty and retained customers by resolving diverse concerns with service or operations.
- Assigned schedules and specific tasks to workers for optimal coverage.
Education
Bachelor of Science - Computer Science
University Of Maryland Global Campus
Adelphi, MD 05.2027
High School Diploma -
Chesapeake Math And IT Academy South
9822 Fallard Ct, Upper Marlboro, MD 2077205.2022
Skills
- Microsoft Office, Outlook, Excel, Edge, PDF, PowerPoint/TEAMS/SKYPE
- Time Management & Problem Resolution
- Empathize & de-escalate hostile, suicidal & somber clients from various backgrounds
- Scheduling and Appointment Setting
- Cross-cultural sensitivity
- Verbal and written communication
- Interpersonal Skills
- Complaint resolution
Timeline
Kid's Club Coordinator
CMIT South
2021.08 - 2022.05
Bachelor of Science - Computer Science
University Of Maryland Global Campus
High School Diploma -
Chesapeake Math And IT Academy South
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