Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Joel Hernandez

Management
Albuquerque,NM

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

6
6
years of professional experience
7
7
years of post-secondary education
1
1
Language

Work History

Director

Land of Mañana Counseling LLC
Albuquerque, NM
08.2022 - Current
  • Coordinated with other healthcare providers concerning treatment plans for patients.
  • Kept records of expenses and monitored budget while recommending opportunities for cost savings.
  • Maintained up-to-date information in electronic medical records software.
  • Provided crisis support and emergency care for patients.

Property Manager

West Miami Development
Albuquerque, NM
11.2020 - 08.2022
  • Assisted established management staff with operational oversight, business development and process improvement strategies.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Developed, reviewed and submitted property operating and capital budgets.

Property Manager

Home Together ABQ Inc
Albuquerque, NM
06.2020 - 09.2021
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
  • Onboarded new employees with training and new hire documentation.
  • Supervised labor costs and departmental expenses to remain in line with budget.

Assistant Manager

Keva Juice SW
Albuquerque, NM
03.2018 - 03.2019
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Reduced supply expenses, cut production costs and lowered financial expenditures to increase bottom line.

Education

Master of Arts - Counseling

University of New Mexico
Albuquerque, NM
08.2019 - 05.2022

Bachelor of Arts - Psychology and Religious Studies

University of New Mexico
Albuquerque, NM
08.2015 - 05.2019

Skills

Team leadership and coaching

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Accomplishments

  • Achieved modernization of company communication system by implementing knowledge of modern business practices with accuracy and efficiency.

Additional Information

  • CERTIFICATIONS/ACHIEVEMENTS , Licensed Mental Health Counselor

Timeline

Director

Land of Mañana Counseling LLC
08.2022 - Current

Property Manager

West Miami Development
11.2020 - 08.2022

Property Manager

Home Together ABQ Inc
06.2020 - 09.2021

Master of Arts - Counseling

University of New Mexico
08.2019 - 05.2022

Assistant Manager

Keva Juice SW
03.2018 - 03.2019

Bachelor of Arts - Psychology and Religious Studies

University of New Mexico
08.2015 - 05.2019

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Joel HernandezManagement