Summary
Overview
Work History
Education
Skills
Outdoorsy, Computer Builder, Financial Markets
Timeline
Generic

Isaac Baker

Cherokee,NC

Summary

Started out as an outside service attendant at Seqouyah National. My role was to ensure that everyone I came into contact with had great customer service and was well informed on the course they were playing at. Eventually I moved into the F&B section and retail. My overall role has not changed as I am still technically Outside Services, however, I have been working the retail side of the course for over a year now.


At Great Smoky Mountain Railroad, my role was to act and put on a great magical show for families during the Polar Express. This led to great customer service skills, improv, and being more comfortable around people I do not know.

Overview

7
7
years of professional experience
2
2
years of post-secondary education

Work History

Outside Service Attendant

Seqouyah National Golf Club
05.2020 - Current
  • Maintained clean and orderly work station.
  • Built trustful relationships with customers to encourage return visits.
  • Facilitated sales of services and goods.
  • Assisted golfers with loading up their bags and informing them about the course and best recommendations for an enjoyable time.
  • Made retail sales as well as F&B sales.

Special Events Entertainer

Great Smoky Mountain Railroad
10.2018 - 01.2023

- Created a magical experience for kids onboard the Polar Express.

- Helped managers plan for the day and setup so the event would run smoothly.

- Great customer service so that families would come back and ride with us again.

- Improv for when fellow employees forgot lines or when asked by kids certain questions and had to keep the magical experience alive.


Education

No Degree - Finance

Southern New Hampshire University
Hooksett, NH
01.2023 - Current

No Degree - Physical Therapy

Western Carolina University
Cullowhee, NC
08.2020 - 05.2021

No Degree - Finance

Southwestern Community College
Sylva, NC
01.2022 - 12.2022

Skills

Customer Service

Creative Solutions

Critical Thinking

Payment Processing

Inventory Counts

Product Merchandising

Outdoorsy, Computer Builder, Financial Markets

Most of my free time outside of school is dedicated to two things, being outdoors or learning about the financial markets. I have a passion for wanting to learn and understand more about the financial markets and the overall economy. This means that I trade stocks, futures, and options whenever I have the time to. My favorite book that I have read about the financial markets is The Intelligent Investor. When I am not partaking in the financial markets, I like to enjoy my time outside. Whether that be hiking, golfing, snowboarding, rafting, or simply going on a walk, I really enjoy the outdoors. Lastly to demonstrate my knowledge on computers, I built my own computer not too long ago. This shows the patience, dedication, and hardworking traits that I have to overcome challenges.

Timeline

No Degree - Finance

Southern New Hampshire University
01.2023 - Current

No Degree - Finance

Southwestern Community College
01.2022 - 12.2022

No Degree - Physical Therapy

Western Carolina University
08.2020 - 05.2021

Outside Service Attendant

Seqouyah National Golf Club
05.2020 - Current

Special Events Entertainer

Great Smoky Mountain Railroad
10.2018 - 01.2023
Isaac Baker