Rylan Gonzales
Rio Rancho,NM
Summary
Driven by a strong work ethic and technical aptitude, I excelled at Veteran Electronics and Technology, enhancing event experiences through meticulous AV setup and maintenance. Demonstrated exceptional customer service and safety awareness, ensuring seamless, memorable events. Skilled in vehicle operation and problem-solving, I consistently improved operational efficiency and guest satisfaction.
Overview
2
2
years of professional experience
Work History
Outside Service Attendant
Twin Warrior Golf CLub
2023.08 - Current
- Contributed to a well-maintained facility by performing routine maintenance tasks on golf carts and equipment.
- Improved guest experiences by promptly addressing any issues or concerns related to the outside services area.
- Maintained cleanliness of golf carts, ensuring a positive experience for all patrons.
- Efficiently managed pace of play during busy periods by monitoring course activity and providing timely assistance when necessary.
- Provided exceptional customer service while assisting guests with loading and unloading their golf bags onto carts.
- Ensured proper storage of guest belongings by securely organizing clubs in the bag room or other designated areas.
- Ensured smooth transitions between rounds for players by organizing and cleaning golf clubs as needed.
- Supported operations by effectively managing outside service areas, including bag drop, practice range, and cart staging.
- Facilitated effective communication between pro shop staff, groundskeepers, and outside service attendants to ensure optimal operation conditions.
- Promoted a friendly atmosphere by engaging in conversation with members and guests about current events or other relevant topics.
Audio Visual Technician
Veteran Electronics and Technology
2022.05 - 2023.08
- Set up projectors, laptops and microphones for live presentations.
- Tested and calibrated audio and visual equipment to verify proper operation.
- Managed cables and power distribution systems effectively to maintain a neat appearance while ensuring safety.
- Optimized sound quality by conducting thorough sound checks prior to each event start time.
- Ensured safety compliance during installation and operation of audiovisual equipment, minimizing risk to staff and attendees.
- Calibrated projectors for optimal image quality at various venues according to screen size and lighting conditions.
- Pulled and terminated variety of cables.
- Maintained and troubleshot audio and visual equipment to minimize downtime.
- Performed service and system maintenance as directed.
- Installed and calibrated state-of-the-art audio and visual systems for optimal performance, ensuring memorable event experiences.
- Ensured compliance with safety standards in AV setups, protecting both staff and attendees during events.
Education
High School Diploma -
V. Sue Cleveland High School
Rio Rancho05.2024
Skills
- Strong Work Ethic
- Cleanliness and hygiene
- Safety awareness
- Initiative and Self-Motivation
- Vehicle operation
- Technical aptitude
- Customer Service
- Punctual and Reliable
- Problem-Solving
- Customer service and assistance
- Heavy Lifting
Timeline
Outside Service Attendant
Twin Warrior Golf CLub
2023.08 - Current
Audio Visual Technician
Veteran Electronics and Technology
2022.05 - 2023.08
High School Diploma -
V. Sue Cleveland High School
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