Isaac Besrat
Silver Spring,MD
Summary
An enthusiastic and attentive individual with a healthy work ethic and a passion for providing effective problem-solving. Seeking a rewarding retail position to utilize excellent communication skills, attention to detail, and eagerness to learn while contributing positively to a spirited retail team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Co-Founder
Grass Kings Lawncare
07.2020 - 08.2021
- Conducted market research to assess potential opportunities for new products or services.
- Analyzed customer feedback to improve services.
- Cultivated long-term relationships with customers, encouraging more lucrative business opportunities.
- Recruited, trained, managed, and evaluated staff.
- Identified competitive advantages for services in the market.
- Provided technical support to customers via phone, email, and social media.
Trainee
Layc Career Academy
07.2022 - 08.2022
Throughout Washington DC and Maryland, serving the region’s most deserving youth. LAYC staff provide GED and job readiness programs, arts and recreation, housing assistance, and other services.
LAYC cultivated innovative programs, with its commitment to the area’s youth, building strong leadership and diversity that reflects in the communities served.
Education
Bachelor of Science - Biochemical Engineering
05.2027
Relevant Coursework:
- Business and Economics
- Mathematics
- Computer Applications
Skills
Customer Service:
- Experienced in providing exceptional customer service through active listening and effective problem-solving
- Able to handle customer inquiries, complaints, and requests with professionalism and patience
Teamwork:
- Collaborated with partners on group projects in school and landscaping company, demonstrating strong teamwork and cooperation skills
- Participated in extracurricular activities, such as football, wrestling, soccer, and lacrosse teams, showcasing ability to work harmoniously as a leader in team settings
Communication:
- Strong verbal and written communication skills developed through rigorous coursework and extracurricular activities
Adaptability:
- Open to new challenges and opportunities for personal and professional growth
Technology:
- Learning Javascript & SQL
Languages
Amharic
Native or Bilingual
German
Elementary
Tigrinya
Professional Working
Arabic
Elementary
Certification
Currently working towards national EMT Certification
Interests
Wrapping & Tinting Cars
Wrestling & Muay Thai
Timeline
Trainee - Layc Career Academy
07.2022 - 08.2022
Co-Founder - Grass Kings Lawncare
07.2020 - 08.2021
Montgomery College - Bachelor of Science, Biochemical Engineering
Similar Profiles
Christopher BolduanChristopher Bolduan
Lawn Care Technician at Grass Monkey LawncareLawn Care Technician at Grass Monkey Lawncare
Michael RauschMichael Rausch
Director of Video Production at Grass Clippings/Grass LeagueDirector of Video Production at Grass Clippings/Grass League
Melanie GarciaMelanie Garcia
Supervisor at Blenders In The GrassSupervisor at Blenders In The Grass
Alvin BeltranAlvin Beltran
Personal Banker at PNC BankPersonal Banker at PNC Bank
HABEN ATSBHAHABEN ATSBHA
Babysitter at Alem and Hana FamilyBabysitter at Alem and Hana Family