Isaac Brooks

• Hired and managed employees to maximize productivity while training staff on best practices and protocols.
• Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
• Managed crisis situations effectively while minimizing disruption to daily operations.
• Enhanced company performance by implementing strategic plans and overseeing daily operations.
• Streamlined organizational processes by evaluating current systems and implementing improvements.
• Drove revenue growth by expanding product offerings and identifying new market opportunities.

• Mentored and coached a high-performing sales team, cultivating a positive work environment that fostered collaboration and achievement of sales targets.
• Streamlined the sales process for greater efficiency, leading to increased profitability and customer satisfaction.
• Championed a customer-centric approach within the organization, instilling a culture of exceptional service delivery that resulted in increased loyalty and repeat business from clients.
• Developed and executed successful marketing campaigns, resulting in higher brand visibility and market share growth.

I am a Healthcare professional with 30 years in the field. I have worked in many roles to include Emergency Medicine, Med-Surg/Tele, Bedside Care, Nursing Educator, Regional Clinical Marketing Director with offices in 4 states, Clinical Liaison.

Currently my primary role is to drive new business. Seeking to educate and inform providers (MD/DO/PA/NP's) on Advanced Wound Care Modalities and the many Functions and Treatments associated with this exciting and growing segment of Healthcare Technology.

Working with Physicians/CMO's, Chief Clinical/Nursing Officers my job is to educate and inform clients and prospects on New and Innovative ways to care for their wound patients with non healing and poorly healing wounds.

Some of the areas I have had to add to and master in my skillset are as follows:

• Manage sales presentations to promote product and brand benefits.
• Hosted special events to boost brand awareness and increase community engagement.
• Mentored and trained new hires on sales techniques and customer service procedures.
• Kept up-to-date on regulatory changes affecting business operations.
• Developed and implemented successful sales strategies to meet business goals.
• Promoted business on social media platforms to maximize brand identity and generate revenue.
• Analyzed client business needs and assisted in determining appropriate resources and strategies.

• Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
• Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
• Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
• Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.

• Supervised students when administering medications to maintain patient safety.
• Fostered a culture of safety within the learning environment by emphasizing proper use of equipment, infection control measures, and patient privacy guidelines.
• Provided immediate and constructive feedback to students individually and as group.
• Supervised students during clinical rotations, providing immediate feedback on their performance and suggesting areas for improvement when necessary.