Isaac Bumbalough
Cookeville,TN
Summary
Dynamic professional with a proven ability to execute specialized tasks and implement strategic initiatives that drive organizational success. Skilled in employing innovative problem-solving techniques to streamline operational processes and enhance efficiency. Recognized for fostering strong team collaboration, resulting in the successful completion of projects on time and within budget. Committed to delivering high-quality results while adapting to evolving challenges in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Academic and Client Technologies Specialist
Tennessee Tech University
12.2022 - Current
- Analyzing the technological needs of the faculty and staff, supervising hourly workers who provide the first line of defense, managing deployment of systems, analyzing current policies to determine adequacy, and programming server and workgroup policies. Provide Tier II support and work with vendors to resolve Tier III issues. They analyze user needs, write specifications for purchases, obtain quotes, manage technology projects and approve technology purchases. Other responsibilities include deploying new technology and performing system integration testing of hardware/software upgrades. Individuals demonstrate expertise in various custom or packaged hardware and software. They have superior analysis and diagnosis capabilities and outstanding customer service and support skills.
- In my current position, I manage over 500 client devices with 18 departments. The first year in my role, I have facilitated a 100% review of all devices in Active Directory with purging over 600 obsolete objects, migrated to a new Jamf server with a 100% inventory of new Apple devices, and replaced over 50% of out of date/compliance devices.
Emergency Care Sergeant
U.S. Army
02.2024 - 12.2025
- Served as Senior Medic for 80 personnel company administering medical care in both clinical and field/tactical settings as well as leading a team of fellow combat medics.
- Provided instruction to both medical and non-medical personnel to establish continuity of knowledge and medical care for soldiers.
- Created and revised SOPs, TTPs, and training with 1SG and CO to better prepare soldiers for both training and real life exercises in a tactical and/or combat setting.
- As a Combat Medic Specialist, you'll administer emergency medical care in the field in both combat and humanitarian situations. You'll serve as a first responder and triage illnesses and injuries to save lives. You'll also train other Soldiers in lifesaver/first responder courses.
Information Technology Associate
Tennessee Tech University
08.2022 - 03.2024
- The Information Technology Associate position provides technology support to faculty, staff, and students, and maintains computers (both hardware and software) and related technologies in the campus environment. This position reports directly to the IT Service Desk Manager and Director of Academic & Client Technologies in Information Technology Services. May work varying schedules in order to provide extended support.
Desktop Support Technician
Cookeville Regional Medical Center
05.2021 - 03.2024
- Maintain systems Cover help desk support team Preventative PC maintenance and break-fix Software troubleshooting and installation Project management Basic networking Basic system admin troubleshooting User access/modification Co-Admin of Apple products and licensure of facility
Armed Security Officer
Cookeville Regional Medical Center
09.2020 - 03.2024
- This position is responsible for the daily functions of the Security Department as well as insuring the safety and security of CRMC’s employees, patients, visitors and property and the performance of other tasks relating to the welfare, safety and security of the medical center and its satellites.
Unarmed Security Officer
Allied Universal Security Services, Systems and Solutions
07.2020 - 03.2024
Combat Medic/Healthcare Specialist
U.S. Army
05.2019 - 03.2024
- As a Combat Medic Specialist, you'll administer emergency medical care in the field in both combat and humanitarian situations. You'll serve as a first responder and triage illnesses and injuries to save lives. You'll also train other Soldiers in lifesaver/first responder courses.
Security Officer
Cookeville Regional Medical Center
10.2018 - 03.2024
Education
Bachelor of Science - Management Information Systems and Business Management
Tennessee Tech University
Cookeville, TN05.2019
Skills
- Customer relations
- Documentation management
- Expert problem solving
- Decision-making
- Leadership
- User support
- Technical troubleshooting
- Application support
Certification
Armed Security License, First Aid Certification, Guard Card
Timeline
Emergency Care Sergeant
U.S. Army
02.2024 - 12.2025
Academic and Client Technologies Specialist
Tennessee Tech University
12.2022 - Current
Information Technology Associate
Tennessee Tech University
08.2022 - 03.2024
Desktop Support Technician
Cookeville Regional Medical Center
05.2021 - 03.2024
Armed Security Officer
Cookeville Regional Medical Center
09.2020 - 03.2024
Unarmed Security Officer
Allied Universal Security Services, Systems and Solutions
07.2020 - 03.2024
Combat Medic/Healthcare Specialist
U.S. Army
05.2019 - 03.2024
Security Officer
Cookeville Regional Medical Center
10.2018 - 03.2024
Bachelor of Science - Management Information Systems and Business Management
Tennessee Tech University
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