Summary
Overview
Work History
Education
Certification
Timeline
Generic

Isaac Burgos

San Jose,,CA

Summary

Technology Sourcing and Vendor Management professional with 10+ years of experience driving global category strategies, RFPs, and negotiations across software, on-prem and cloud infrastructure, telecom, and IT professional services. Delivered $50M+ in cost savings while mitigating risk across complex enterprise vendor relationships including SAP, IBM, Oracle, Cisco, Salesforce, AWS, and Broadcom. Deep expertise in enterprise licensing, cloud/SaaS commercial models, contract governance, and vendor performance management, with a strong record of influencing senior leadership and leading cross-functional initiatives aligned to business objectives.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Manager - Technology Relationship, Supply, & Asset Management

Adobe, Inc.
San Jose, California
02.2024 - Current
  • Own end-to-end category strategy for technology spend, including supplier segmentation, sourcing approach, contract negotiation, and ongoing performance governance across a supplier portfolio of $120M annual spend.
  • Supervise a global sourcing and vendor management team across North America, EMEA, and India.
  • Serve as senior point of contact for strategic suppliers, leading executive-level supplier business reviews focused on commercial performance, operational delivery, and risk mitigation.
  • Negotiated and delivered over $22M in organizational savings/cost avoidance since FY24 through supplier negotiations, license reclamation, and audit defense.
  • Implemented a 'Vendor Management Workspace' via ServiceNow which has served as Adobe's single-pane view of supplier performance, contracts/spend, contacts, product inventory, and risk profile.

Senior Technology Vendor Management Analyst

Adobe, Inc.
San Jose, CA
08.2021 - 01.2024
  • Facilitated a global RFP consolidating Adobe's DIA circuit providers, resulting in a 10% increase in bandwidth, 18% decrease in spend, and improved supplier performance.
  • Negotiated software license agreements and generated $17M+ in savings across strategic software vendors.
  • Executed category strategies to consolidate redundant software suppliers by 50%, reducing costs, streamlining purchasing processes, and mitigating compliance risk..
  • Implemented a company-wide digital marketplace, streamlining the provisioning of ~400 approved software titles for employees to use.

Technology Vendor Management Analyst

Adobe, Inc.
Denver, CO
01.2019 - 07.2021
  • Negotiated with strategic software and consulting vendors to deliver $9M in savings.
  • Conducted recurring performance reviews with global suppliers, maintaining compliance and alignment with strategic priorities.

IT Vendor Management Analyst

Marketo, Inc.
Denver, CO
09.2017 - 12.2018
  • Managed sourcing strategy for a portfolio of over 100 SaaS and IT Consulting vendors, which resulted in $3M of savings.
  • Facilitated PR/PO process, invoice reconciliation, and regular forecast + budgetary reviews with leadership.
  • Maintained comprehensive technology vendor ecosystem data including spend, contracts, and key stakeholders.

IT Operational Performance Analyst

FDM Group (Client: National Grid)
Waltham, MA
09.2015 - 09.2017
  • Analyzed large data sets for SLAs to validate service value and enforce monetary penalties for SLA breaches.
  • Recovered ~$300K from suppliers in FY17, for occurrences of SLA breaches.
  • Established 15 non-contractual operational KPIs to improve service delivery performance of major IT vendors.

Education

Bachelor of Science - Industrial and Systems Engineering

Virginia Tech
Blacksburg, VA
05.2015

Certification

  • Vendor Management | Global Knowledge
  • ITIL Foundation in Service Level Management | BCS Institute

Timeline

Manager - Technology Relationship, Supply, & Asset Management

Adobe, Inc.
02.2024 - Current

Senior Technology Vendor Management Analyst

Adobe, Inc.
08.2021 - 01.2024

Technology Vendor Management Analyst

Adobe, Inc.
01.2019 - 07.2021

IT Vendor Management Analyst

Marketo, Inc.
09.2017 - 12.2018

IT Operational Performance Analyst

FDM Group (Client: National Grid)
09.2015 - 09.2017

Bachelor of Science - Industrial and Systems Engineering

Virginia Tech
Isaac Burgos