Isaac Carranza

I work in the Historical Memory Unit of the Panama Canal. This Unit manages an archive center, two museums, and a library.

My work in the Historical Memory Unit focuses on the management of the Panama Canal's documentary legacy, which includes the President Roberto F. Chiari Library and the historical documentary archive. As a Canal Historical Memory Specialist, I support local and international researchers conducting research related to various aspects of life in the former Canal Zone, migration processes, and territorial issues related to the construction of the Canal.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Implemented systems and procedures to increase sales.
• Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
• Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.