Isaac Castro

• Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
• Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
• Utilized critical thinking on the job to analyze the situation, plan a solution and determine the best course of action, and then executing that solution
• Job responsibilities include requesting, changing, and/or documenting data for incoming freight to assist the processing of merchandise
• Other tasks include helping other departments with receiving, material handling, palletizing, and research
• I can complete all these different tasks communicating in Spanish

Served as the primary point of contact when merchandise was damaged, incomplete, or missing on incoming trailers

documented and reported Vendor issues and errors using company software, taking photos, and writing reports

communicated with Receiving departments and assisted them in handling the freight

Conducted thorough inspections on incoming freight and verified the contents were received as ordered

Facilitated a small team to process, handle, and receive the merchandise

Communicated with team leaders about any freight that did not meet company expectations