Isaac Chappell
Columbus
Summary
Results-driven professional with extensive experience in optometry and security management. Proven leadership and problem-solving skills in managing teams to optimize operations and ensure compliance. Expertise in enhancing operational efficiency through strategic initiatives.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Optician
Ohio State Optical
Lewis Center
01.2024 - 03.2026
- Provided patients with contact lenses after successful fittings, ensuring comfort and satisfaction with their vision needs.
- Assisted customers in selecting frames and lenses tailored to individual needs, enhancing their overall eyewear experience.
- Provided information on lens types, frame styles and materials, lens coatings, and accessories.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records, and assisted with preliminary testing to ensure efficient patient flow and quality care.
Security Officer
AEG Presents
Nationwide
2019 - 2025
- Responded promptly to incidents and provided support during emergencies to ensure safety.
- Enforced facility rules and regulations established by local authorities and management to maintain order.
- Assisted artists with logistics during events. and crew members throughout the event duration.
Assistant Manager (Optician)
Clarkson and Vakaleris
Upper Arlington
01.2020 - 12.2023
- Oversaw daily operations of a busy optometry practice, maintaining efficient workflow.
Executive Director of Security
G-Made Franchises
Columbus
04.2015 - 02.2018
- Oversaw daily operations to maintain quality standards across all franchise locations.
- Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving their goals.
- Conducted regular risk assessments to identify potential vulnerabilities.
- Coordinated security personnel schedules for effective coverage.
QA District Manager
Kroger Co.
Roanoke
07.2011 - 01.2015
- Oversaw daily operations across multiple store locations to ensure compliance with company standards.
- Trained and developed management teams to enhance leadership capabilities and team performance.
- Fostered a positive workplace culture by promoting teamwork and open communication among staff.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
Education
High School Diploma -
Calvary Academy
Roanoke, VA07-2010
Skills
- Patient care techniques
- Patient recordkeeping
- Workflow optimization
- Risk management
- Problem resolution
- Public relations
Certification
- CPR AED FIRST AID
Timeline
Optician
Ohio State Optical
01.2024 - 03.2026
Assistant Manager (Optician)
Clarkson and Vakaleris
01.2020 - 12.2023
Executive Director of Security
G-Made Franchises
04.2015 - 02.2018
QA District Manager
Kroger Co.
07.2011 - 01.2015
Security Officer
AEG Presents
2019 - 2025
High School Diploma -
Calvary Academy