Jasmine Wilkins
Roanoke Rapids,NC
Summary
Diligent employer that offers proven history of detailed customer engagement and care. Mentors and coaches assistants to perform job tasks and works closely with customers to help with their selections. Considered valuable team member with good task prioritization and organizational skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Optician
Eye Care Center
Roanoke Rapids, NC
01.2021 - 03.2025
- Customer Service
- Use software E360, to build insurance flow sheets and sale eyeglasses
- Obtain Insurance Authorizations
- Handled phone inquiries and addressed optical concerns.
- Check in glasses and work in a lab setting to read and dispense glasses
- Light house cleaning
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
Hemodialysis Technician
Fresenius Medical Care
Roanoke Rapids, NC
01.2020 - 01.2021
- Patient Care
- Assist in hooking patient to dialysis machine
- Aid nurse in taking care of patient needs, including monitoring vitals
Lead Teacher
Smiles R US Childcare
Hollister, NC
01.2019 - 01.2020
- Create curriculums
- Maintain Safety of all children in my care
- Teach and Engage children in learning
Home Aide
Private Duty Home Aid
Roanoke Rapids, NC
01.2014 - 01.2020
- Assist Client with meals
- Assist with medication reminders
- Simple meals
- Light house work
- Run errands as needed
Department Supervisor, Cashier
Ollie’s Bargain Outlet
Roanoke Rapids, NC
01.2017 - 01.2019
- Customer Service
- Handle all register transactions
- Develop new employees and supervise
- Nightly deposits
- Open/Close store
- Assist with stocking/uploading truck
Education
Child Care Credentials - undefined
Durham Technical Community College
Durham, NC01.2012
High School Diploma - undefined
Greenville County High School
Emporia, VA01.2008
Skills
- Customer service
- Insurance verification
- Optical measurements
- Computer skills
- Insurance billing
- Retail sales
- Transaction processing
- Display building
- Classroom management
- Classroom organization
- Child development
- Customer service orientation
- Customer service and support
- Patient care techniques
- Teamwork orientation
- Continuous learning mindset
Certification
- SIDS trained
- CPR trained
- Proficient in Microsoft business applications including Word, Excel, PowerPoint.
Timeline
Optician
Eye Care Center
01.2021 - 03.2025
Hemodialysis Technician
Fresenius Medical Care
01.2020 - 01.2021
Lead Teacher
Smiles R US Childcare
01.2019 - 01.2020
Department Supervisor, Cashier
Ollie’s Bargain Outlet
01.2017 - 01.2019
Home Aide
Private Duty Home Aid
01.2014 - 01.2020
Child Care Credentials - undefined
Durham Technical Community College
High School Diploma - undefined
Greenville County High School