Marteca Cosey
Oshkosh,WI
Overview
6
6
years of professional experience
1
1
Certification
Work History
Optician
Shopko Optical
09.2022 - Current
- At Shopko Optical I currently screen patients before seeing the doctor, look up insurance and get authorization/benefits, fax documents, input patient's prescriptions, paper capture files into patient's profiles, schedule appointments, and count the drawer and safe when opening and closing the store
- I also help patients order glasses or contacts after seeing the doctor I go over pricing, sales, deals and insurance with them.
- Boosted revenue growth by cross-selling additional products and services, such as lens cleaning solutions or protective eyewear accessories.
- Developed strong relationships with suppliers to negotiate favorable pricing and delivery terms on inventory purchases.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Enhanced claim processing efficiency by verifying insurance coverage and obtaining pre-authorizations for procedures.
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
Cashier
China one
05.2018 - 09.2022
- I'm previously worked as a cashier at China one for almost 4 years I helped customers pay for orders, took online orders and put in online customers credit card numbers manually
- I restocked sauce, silverware, soda and close dishes, and bag orders
- I also had to communicate with customers often calling them if the credit card they gave isn't processing, if we ran out of a dish, drink or appetizer, I also cashed delivery drivers out when their shift is over I add the total for all of the orders they took, calculate how much money they have to give back, add up their tips, and enter the tips manually on the credit card machine.
Education
High school diploma -
Oshkosh North
Oshkosh, WI06.2017
Skills
- Time management
- Customer Service (6 years)
- Multi tasking
- POS
- Multi-line phone systems (5 years)
- Organizational skills (4 years)
- Customer support (6 years)
- Attention to detail (6 years)
- Sales (2 years)
- Microsoft Excel
- Microsoft Outlook
- Appointment scheduling
- HIPAA
- Medical coding
- Optical experience
- Customer service
- Upselling
- Data Entry
- Patient account management
- HIPAA Compliance
- Direct Sales
- Customer Service
- Insurance Coverage Verification
- Medicaid knowledge
Certification
- Early Childhood Education, 09/01/17, Present
- Driver's License, 06/01/23, 06/01/31
Timeline
Optician
Shopko Optical
09.2022 - Current
Cashier
China one
05.2018 - 09.2022
High school diploma -
Oshkosh North