Isaac Cones
Roseville,CA
Summary
Offering strong foundation in customer service and teamwork, ready to learn and grow in dynamic environment. Brings understanding of mixology principles and commitment to mastering bartending techniques. Ready to use and develop customer service and teamwork skills in service role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Head Bartender
Olive Garden Restaurant
04.2023 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained 4 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Product Specialist/Assistant
Ray Skillman Southside Auto Center
12.2020 - 12.2022
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Showcased vehicle features and took customers on test drives in local area.
- Managed sales negotiations and financing options.
- Educated customers about sales processes, warranty requirements and service standards.
- Averaged 16 vehicle sales per month on new/used imports.
Insurance Agent
United Insurance Group
12.2018 - 12.2019
- Analyzed customer needs and provided best options, upselling products and services.
- Reviewed coverage plans and strategic initiatives, determining how best to align new offerings with business goals.
- Delivered effective, informative financial presentations to large groups in effort to build lucrative client base and improve customers' financial well-being.
- Confirmed approximately 2-4 appointments per week.
Education
Some College (No Degree) - Business Administration And Management
Indiana University - Purdue University Indianapolis
Indianapolis, INSkills
- Strong work ethic
- Cross-selling and up-selling
- Policy adjustment knowledge
- Relationship building
- Client account management
- Customer advocate
- Staff training and supervision
- Cash handling expertise
- Attentive service
- Taking inventory
Accomplishments
- Ranked #1 Product Specialist at Ray Skillman Kia for 1 year.
Certification
- Life & Health license
- Microsoft
- Excel
- Powerpoint
Timeline
Head Bartender
Olive Garden Restaurant
04.2023 - Current
Product Specialist/Assistant
Ray Skillman Southside Auto Center
12.2020 - 12.2022
Insurance Agent
United Insurance Group
12.2018 - 12.2019
Some College (No Degree) - Business Administration And Management
Indiana University - Purdue University Indianapolis
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