Summary
Overview
Work History
Education
Skills
Timeline
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Kylie Merritt

Elgin,SC

Summary

Hospitality professional with extensive experience in bar management and mixology. Known for elevating guest experiences and optimizing bar workflows. Reliable team player with focus on collaboration and adaptability, leveraging customer service skills and leadership qualities.

Overview

8
8
years of professional experience

Work History

Head Bartender

Masa Mexican Street Food
08.2020 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.

Server

Salud Mexican Kitchen & Tequila Lounge
06.2021 - 09.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Expo Runner

Steeplechase Sports Bar & Grill
04.2017 - 05.2021
  • Communicated food orders to cooks to execute priorities and special requests.
  • Served food at proper temperature to meet safety standards.
  • Delivered food orders from kitchen to customers' tables.
  • Supported kitchen staff in maintaining cleanliness and organization throughout service hours.
  • Handled high-pressure situations gracefully under stress, ensuring all orders were completed accurately and efficiently.

Education

High School Diploma -

Lugoff Elgin High School
Lugoff,SC
05-2022

Skills

  • Staff training and supervision
  • Attentive service
  • Cash handling
  • Taking inventory
  • Strong work ethic
  • Quick learner
  • Strong organization
  • Costumer service

Timeline

Server

Salud Mexican Kitchen & Tequila Lounge
06.2021 - 09.2024

Head Bartender

Masa Mexican Street Food
08.2020 - Current

Expo Runner

Steeplechase Sports Bar & Grill
04.2017 - 05.2021

High School Diploma -

Lugoff Elgin High School
Kylie Merritt