ISAAC DE LA ROSA MERCEDES
Paterson
Summary
Dedicated Reliability and Maintenance Engineering Tech II at Cushman & Wakefield, skilled in problem-solving and customer service. Proven ability to enhance team collaboration and improve operational efficiency. Committed to continuous learning and adept at diagnosing mechanical issues, ensuring high-quality service and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Reliability and Maintenance Engineering Tech II
Cushman & Wakefield
01.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Automotive Technician
All American Lincoln of Paramus
06.2018 - 02.2020
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Performed safety and emissions inspections.
Education
Certificate - Automotive
Lincoln Technical Institute
70 McKee Dr, Mahwah, NJ 0743009-2017
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Problem resolution
Languages
Spanish
Native or Bilingual
Timeline
Reliability and Maintenance Engineering Tech II
Cushman & Wakefield
01.2022 - Current
Automotive Technician
All American Lincoln of Paramus
06.2018 - 02.2020
Certificate - Automotive
Lincoln Technical Institute
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