Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Isaac Diaz

Brooklyn

Summary

Focused professional with determination to work hard and exceed expectations. Willing to take on new responsibilities to achieve quick turnaround and maintain strong customer service standards.

Overview

8
8
years of professional experience
2001
2001
years of post-secondary education
1
1
Certification

Work History

Shirt Presser

Tragic Trends LLC
Brooklyn
02.2023 - Current
  • Operated pressing machines for various shirt styles and fabrics.
  • Inspected shirts for quality before and after pressing.
  • Maintained cleanliness and organization of work area throughout shifts.
  • Trained new staff on proper pressing techniques and equipment use.
  • Assisted in inventory management of shirts and pressing supplies.
  • Ensured that all clothing items were properly labeled before being shipped out for delivery.
  • Efficiently managed workload by prioritizing orders based on deadlines provided by customers.
  • Kept detailed records of each item pressed including size, color, design pattern.

Brand Ambassador

Goliath Inc
New York
06.2017 - 12.2023
  • Represented brand at events and promotional activities to enhance visibility.
  • Engaged customers through product demonstrations and interactive experiences.
  • Collaborated with marketing teams to develop effective promotional strategies.
  • Provided feedback on customer trends and preferences to inform marketing decisions.
  • Distributed promotional materials to increase brand awareness in target markets.
  • Maintained knowledge of product features and benefits to answer customer inquiries.
  • Fostered positive relationships with customers to build brand loyalty and trust.
  • Promoted positive company image through superior customer service experiences.
  • Recommended, selected and helped locate merchandise based on guest needs and desires.

Education

Certification Of Completion - IT Support Specialist

Coursera
06.2025 - 08.2025

GED
Winter Park, FL

Skills

  • IT support
  • Customer service
  • Problem solving
  • Equipment maintenance
  • Inventory management
  • Brand promotion
  • Project management
  • Effective communication
  • Problem-solving capacity
  • Quality control proficiency
  • Reliability and punctuality
  • Workplace safety adherence
  • Strong hand-eye coordination
  • Continuous learning mindset
  • Attention to detail
  • Problem-solving abilities
  • Adaptability
  • Analytical skills
  • Multitasking
  • Quality oversight
  • Quick decision making
  • Production documentation
  • Task prioritization

Languages

Spanish
Native/ Bilingual

Certification

  • Drivers License

Timeline

Certification Of Completion - IT Support Specialist

Coursera
06.2025 - 08.2025

Shirt Presser

Tragic Trends LLC
02.2023 - Current

Brand Ambassador

Goliath Inc
06.2017 - 12.2023

GED

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