Summary
Overview
Work History
Skills
Timeline
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Isaac Elmore

San Antonio,TX

Summary

Dedicated people person who thrives in hectic, fast paced environments. Focused and collaborative team player adept in listening and fulfilling customer requests. Well versed in safety protocols, OSHA compliance and adherence to municipal health code requirements.

Overview

3
3
years of professional experience

Work History

Kitchen Line Lead

Chilli's Bar & Grill
San Antonio, TX
08.2023 - Current
  • Prepped ingredients for cooking; monitored portioning to maximize profit margins and ensure product uniformity;
  • managed the storage for thousands of dollars in Chili's ingredients to minimize waste and maximize safety; zero incidences of food borne pathogens.
  • Produced menu items according to corporate specifications, and fostered cooperation and teamwork among kitchen staff.
  • Ensured that all dishes for individual orders were completed simultaneously, with the highest quality, to enhance the dining experience.
  • 100% compliance with all safety and sanitation regulations.
  • Cleaned and disinfected workstations and all equipment according to health code regulations.
  • Consistently perused corporate memorandums and directives to maintain up-to-date currency with recipes, techniques, and best practices.
  • Staged workstations with all needed utensils and ingredients; ensured cleanliness and functionality of equipment prior to shift.
  • Proactively labeled stored foods with appropriate date stamps according to health codes; culled and discarded expired items
  • Maintained, cleaned, and operated costly proprietary kitchen appliances such as grills, ovens, broilers. Zero incidences of damage, loss, or injury.
  • Volunteered extra availability during peak times and staffing shortages.

Lifeguard

Six Flags
03.2023 - 08.2023
  • Insured the safety of thousands of Six Flags patrons through constant vigilance and up-to-the-second situational awareness; zero incidences of serious injury or death; efforts also mitigated risk for costly litigation.
  • On the spot first responder; administered immediate and comprehensive first aid to injured and distressed patrons.
  • Effectively communicated thorough and detailed instructions on safety procedures to patrons; prevented accidents and enforced rules.
  • Patrolled recreational areas prior to the arrival of patrons and general public; identified and rectified potential safety hazards.
  • Sought out and attended monthly training courses to stay up-to-date in water rescue techniques; regularly monitored all corporate communications to stay abreast of best practices.
  • Adhered strictly to emergency action plans and followed safety protocols.
  • Inspected Six Flags attractions and swimming areas regularly to ensure they are in good condition and in proper working order.

Sales Associate/Repair Technician

iSmartfix
San Antonio, TX
04.2022 - 09.2022
  • Provided an exceptional, personal experience for our walk-in customers
  • Savvy technician! able to quickly diagnose, provide an accurate estimate and timely repair on technology items submitted by customers
  • Advised customers concerning product selection, sizing and styling.
  • Kept abreast of new technology and features; provided accurate, up to date information about products, prices and services.
  • Processed tens of thousands of dollars in transactions using both cash and a point-of-sale system; zero accounting discrepancies.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships of trust with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves on a daily basis to ensure sufficient inventory levels; safeguarded thousands of dollars in merchandise, tools, and repair equipment; zero losses.
  • Fielded customer complaints and issues in a timely, professional manner; 98% satisfaction rate.
  • Created welcoming, professional environment; maintained cleanliness of store including floors, windows, and displays.
  • Immediately responded to incoming telephone calls regarding products and services.
  • Worked with fellow sales team members to achieve company objectives.
  • Actively listened and assessed customer needs to provide tailored assistance and current information on product features.
  • Successfully conducted managerial duties during a month long absence of the owner; increased sales by 15% through reconfiguration of displays and active involvement.

Skills

  • Strong Communication and Interpersonal Skills
  • Personnel, Inventory, and Equipment Management
  • Cleaning and Organization
  • Back of House Operations
  • Problem-Solving
  • Punctual and Honest
  • Excellent Customer Service
  • Effective time management
  • Reliable and trustworthy
  • Quality Control Assurance

Timeline

Kitchen Line Lead

Chilli's Bar & Grill
08.2023 - Current

Lifeguard

Six Flags
03.2023 - 08.2023

Sales Associate/Repair Technician

iSmartfix
04.2022 - 09.2022

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Isaac Elmore