Isaac Feld
Area Manager
North Augusta,SC
Summary
Dedicated management professional possessing knowledge of the sales cycle process, negotiating deals with clients, increasing client bases through cold-calling and leading teams throughout the sales process. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Area Manager
Performance Foodservice
Newberry, SC
08.2023 - Current
- Developed strong relationships with accounts, leading to increased customer satisfaction and repeat business.
- Scheduled sales visits in assigned territories.
- Generated quality referrals or sales leads.
- Gathered data on competitors in Augusta market to analyze prices, sales and methods of marketing and distribution.
- Displayed drive to learn and grow in foodservice industry.
- Capitalized on new sales and business opportunities when developing partnerships with other companies, successfully increasing sales volume [Number]%.
Restaurant Services Manager
Edgar's Hospitality Group
Augusta, GA
12.2022 - 08.2023
- Created new standard operating procedure manuals to effectively train and evaluate employee performance.
- Maintained positive guest relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Managed administrative logistics of events planning, event booking and event promotions.
- Liaised with marketing and PR colleagues to promote special events in social calendars.
- Oversaw preparation and management of budgets to deliver at or below projected costs.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
General Manager
Soul City Pizza
08.2021 - 12.2022
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Cultivated strong vendor relationships.
- Increased customer engagement through social media.
- Developed marketing content such as promotional materials and advertisements for social media.
Assistant Manager
Southbound Smokehouse
North Augusta, SC
02.2021 - 08.2021
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Scheduling and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Developed unique events and special promotions to drive sales.
Team Lead
TopGolf
Augusta, GA
06.2020 - 02.2021
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different areas of venue to provide optimal coverage
- Supervised all areas of venue to keep it clean and well-maintained.
- Pitched in to help host, waitstaff and bussers during exceptionally busy times such as dinner hour.
- Motivated staff to perform at peak efficiency and quality.
Education
Bachelor of Science - Business Administration And Management
Augusta University
Augusta, GA05.2023
Certificate - Hospitality Administration And Management
Augusta University
Augusta, GA05.2023
Skills
- Task Delegation
- Critical Thinking
- Business Development
- Staff Management
- Verbal and Written Communication
- Document Management
- Multitasking and Organization
- Data Analytics
- Hospitality Management
- Relationship Building
- New Account Development
Affiliations
Phi Delta Theta
Certification
Servsafe - Manager
Hubspot - Content Marketing
Timeline
Area Manager
Performance Foodservice
08.2023 - Current
Restaurant Services Manager
Edgar's Hospitality Group
12.2022 - 08.2023
General Manager
Soul City Pizza
08.2021 - 12.2022
Assistant Manager
Southbound Smokehouse
02.2021 - 08.2021
Team Lead
TopGolf
06.2020 - 02.2021
Bachelor of Science - Business Administration And Management
Augusta University
Certificate - Hospitality Administration And Management
Augusta University