Isaac Garay
Technical Sales Representative
Houston,TX
Summary
Strategic and industrious Field Sales Representative offering comprehensive background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Disciplined and resourceful professional with expertise in account development and market penetration. Bilingual with fluency in Spanish. Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills.
Overview
5
5
years of professional experience
Work History
Technical Sales Representative
Emerson
Houston, TX
08.2018 - Current
- Developed robust pipeline of sales opportunities by maintaining accurate information in CRM.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Used consultative sales approach to understand and meet customer needs.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Exceeded sales goals, increased revenue and facilitated sales.
- Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
Inside Sales Engineer
Emerson
Shakopee, MN
07.2017 - 07.2018
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
- Coordinated activities and projects to plan sales department operations and meet timelines.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
Education
Bachelor of Science - Computer Engineering Technology
University of Houston
Houston, TX05.2017
Minor - Business Foundations
University of Houston
Houston, TX05.2017
Minor - Electrical Power Engineering Technology
University of Houston
Houston, TX05.2017
Skills
- Customer Communication
- Product Selection and Upselling
- Service Agreements
- Presenting Service Options
- Credit Term and Price Quotes
- Knowledge of Product Features
- Competitor Knowledge and Analysis
- Pricing Structures
- Converting Leads
- Business Trends Monitoring
- Client Needs Assessment
- Customer Technical Support
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Technical Sales Representative
Emerson
08.2018 - Current
Inside Sales Engineer
Emerson
07.2017 - 07.2018
Bachelor of Science - Computer Engineering Technology
University of Houston
Minor - Business Foundations
University of Houston
Minor - Electrical Power Engineering Technology
University of Houston
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