Isaac Iosefa
TACOMA,WA
Summary
Detail-oriented mover with a proven track record in enhancing client satisfaction through effective communication and efficient process implementation. Experienced in logistics and inventory management, consistently driving operational excellence.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level medical billing and coding position. Ready to help team achieve company goals.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Mover
Lile Moving and Storage
Kent,WA
04.2024 - Current
- Implemented efficient routing strategies to minimize travel time between locations.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 500 lbs.
- Provided physical assistance during heavy lifting tasks as needed, minimizing risk of injury for both employees and clients' possessions.
- Communicated with customers courteously and professionally to drive satisfaction.
- Improved client satisfaction by carefully packing and transporting their belongings in a timely manner.
- Assisted clients with furniture disassembly and reassembly, ensuring proper setup at the new location.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Arranged items at destination according to customer requests and instructions.
- Maintained excellent customer service, addressing any concerns and providing solutions as needed.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Cleaned and maintained the truck and other equipment to maintain optimal working condition.
- Educated clients on best practices for packing and organizing their belongings prior to the move, leading to less confusion upon arrival at the new location.
- Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers.
- Improved team efficiency by organizing and managing inventory at the warehouse.
- Reduced damage claims, carefully wrapping and securing items before transport.
- Streamlined unpacking process, allowing clients to settle into their new homes quicker.
- Operated forklifts to safely transport materials within warehouse environment.
- Conducted regular inspections of forklift equipment to ensure operational safety and compliance.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
Warehouse Manager
IDN
Riverside, CA
09.2023 - 03.2024
- Oversaw daily warehouse operations, ensuring efficient inventory management and timely order fulfillment.
- Coordinated logistics for inbound and outbound shipments, optimizing transportation routes and schedules.
- Implemented process improvements that enhanced workflow efficiency and reduced operational delays.
- Trained and mentored staff on safety protocols, equipment usage, and best practices in warehouse operations.
- Analyzed inventory levels to maintain optimal stock quantities and reduce excess inventory costs.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained the warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with the latest data to prevent errors in processing or delivery.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Built a motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Reduced order processing time by redesigning layout for more effective use of space and easier access to high-demand items.
- Improved efficiency and accuracy in order picking and packing processes, using technology to guide and verify worker activities.
- Led transition to paperless inventory system, significantly reducing errors and improving data accuracy.
- Analyzed order discrepancies and implemented corrective actions to enhance efficiency.
- Completed accurate order entry and data verification.
- Documented shipping information for orders and tracked packages when necessary.
- Operated pallet jacks, forklifts and other equipment regularly.
- Data entry for orders, returns, and shipments making sure that all information is inputted into systems and triple checked for no mistakes or errors
- Accurately input information and make sure all information entered is correct before any shipments, payment, or returns are sent.
Mover
Lile Moving And Storage
Kent, WA
07.2021 - 07.2023
- Coordinated loading and unloading of household items to ensure safe transportation.
- Assisted in packing and securing items using specialized materials and techniques.
- Maintained inventory accuracy by tracking all goods during moving processes.
- Trained new team members on safety protocols and operational best practices.
- Enhanced customer satisfaction through effective communication and problem resolution skills.
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 500 lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Inspected items for damage and reported issues to supervisor for resolution.
- Strapped items down over protective padding to secure throughout transportation.
- Followed verbal and written instructions to properly move and ship products.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
- Followed safety protocols to prevent accidents and injuries.
- Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Calculated materials and time needed for each job.
- Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
- Ensured high-quality results by consistently following manufacturer specifications during installations.
Logistics Specialist
Atdec/Lile Moving and Storage
Kent, WA
07.2021 - 07.2023
- Coordinated logistics operations to ensure timely delivery of goods and services.
- Analyzed transportation routes to improve cost-effectiveness and delivery speed.
- Implemented inventory management systems to enhance tracking efficiency and accuracy.
- Developed and maintained relationships with vendors to optimize supply chain processes.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Provided customers with status updates for tracked packages.
- Tracked and managed transfer paperwork such as packing lists.
- Used an in-house tracking system to schedule shipments of goods to customer warehouses.
- Reduced errors in data entry tasks, ensuring accuracy and consistency across all records.
- Conducted quality checks on entered data to guarantee consistency and reliability.
- Utilized data entry software to streamline workflow and enhance productivity.
- Maintained organized records to ensure efficient retrieval and reporting.
- Processed high volumes of data with accuracy and attention to detail.
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified accuracy of data entered into system to produce error-free reports.
- Sorted documents and maintained organized filing process.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Baker
Dunkin' Donuts
Coconut Creek, FL
07.2020 - 06.2021
- Crafted high-quality baked goods, ensuring consistency in flavor and texture.
- Operated commercial ovens and mixers to produce large quantities efficiently.
- Trained new staff on baking techniques and safety protocols to enhance team performance.
- Monitored inventory levels, coordinating timely replenishment of ingredients and supplies.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Maintained cleanliness and organization of workstations according to health and safety standards.
- Trained new staff on beverage preparation techniques and equipment usage for operational consistency.
- Monitored beverage quality, making adjustments based on feedback to maintain high standards.
- Assisted in managing cash drawer and balancing at end of shifts.
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to maintain a clean and organized work environment.
- Trained new staff on operational procedures and company policies.
- Developed strategies for reducing wait times during peak hours, improving overall efficiency.
- Met customer needs through polite, friendly and attentive service.
Security Supervisor
5 Diamond Protection
Orange, CA
01.2010 - 08.2020
- Led a team of security personnel, providing training and support for effective performance.
- Developed and implemented security procedures to enhance workplace safety and efficiency.
- Supervised daily security operations, ensuring adherence to protocols and client requirements.
- Conducted regular audits of security practices, identifying areas for improvement and compliance gaps.
- Collaborated with local law enforcement on emergency response strategies and incident resolutions.
- Managed scheduling and deployment of security staff to optimize coverage based on client needs.
- Evaluated incident reports to inform strategic decisions and improve overall security measures.
- Conducted regular patrols of the facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of the occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Developed and implemented strategies to prevent and respond to security incidents.
- Collaborated with management to develop security policies and procedures.
- Enhanced team's response time to security incidents by implementing streamlined communication protocol.
Coil Winder
Data Physics
Corona, CA
08.2013 - 10.2019
- Operated winding machines to produce high-quality coils efficiently.
- Trained new employees on winding techniques and safety protocols, fostering a collaborative work environment.
- Conducted routine maintenance on machinery to ensure optimal performance and safety compliance.
- Collaborated with production team to streamline manufacturing processes and reduce waste.
- Implemented process improvements that enhanced coil quality and reduced production time.
- Monitored production outputs, ensuring consistency with specifications and customer requirements.
- Developed standard operating procedures for coil winding operations to enhance efficiency and training effectiveness.
- Adjusted fixtures and tensions to provide proper winding tension.
- Set up and calibrated machines.
- Followed safety protocols while operating machinery.
- Employed winding fixtures and arbors, hoists and other lifting devices to position and move materials.
- Trimmed wire and thread with hand tools.
- Conducted filing and grinding functions to prepare cores for winding.
- Used pliers and wire scrapers to cut, strip and bend wire leads.
- Lifted and moved coils and materials with manual or mechanical means.
- Safely stopped machines to remove completed components
Education
High School Diploma -
Anaheim High School
Anaheim, CAMedical Records - Medical billing and Coding
University of Phoenix
Tempe, AZSkills
Time management
Team collaboration
Safety training
Strong communication skills
Adaptable and flexible
Equipment operation
Truck loading and unloading
Wrapping and boxing
Packing expertise
Loading and unloading proficiency
Workplace cleanliness maintenance
Logistics coordination
Data entry
Order fulfillment
Warehouse management
Order data entry
Real-time data entry
Data entry software
Process optimization
Shipping logistics
Customer Service
Detail Oriented
Inventory tracking
Forecasting
Supply chain management
Health Insurance Portability and Accountability Act (HIPAA) Compliance
Logistics systems
Warehouse procedures
Operational systems
Quality control
Team leadership
Operational efficiency
Product knowledge
Organizational Skills
Problem Solving
Efficient data entry
Research
Teamwork
Workflows
Electronic medical records
Patient medical records maintenance
Logistics software
Medical records updating
Certification
Medical billing and coding Certificate for Medical Records
Completed at University of Phoenix June 2025
Timeline
Mover
Lile Moving and Storage
04.2024 - Current
Warehouse Manager
IDN
09.2023 - 03.2024
Mover
Lile Moving And Storage
07.2021 - 07.2023
Logistics Specialist
Atdec/Lile Moving and Storage
07.2021 - 07.2023
Baker
Dunkin' Donuts
07.2020 - 06.2021
Coil Winder
Data Physics
08.2013 - 10.2019
Security Supervisor
5 Diamond Protection
01.2010 - 08.2020
High School Diploma -
Anaheim High School
Medical Records - Medical billing and Coding
University of Phoenix