Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Isaac Jacobs

Fort Cavazos,TX

Summary

Dynamic IT Signal Support Systems Specialist with the US Army, skilled in troubleshooting and optimizing communication systems. Proven track record in enhancing signal quality and performance through effective software installation and network configuration. Strong technical acumen complemented by exceptional problem-solving abilities, ensuring minimal downtime and improved operational efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

25U Signal Support Systems Specialist

US Army
Fort Hood, TX
06.2023 - Current
  • Serves as the Signal TAC NET NCO in the Regimental Engineer Squadron (RES), 3d Cavalry Regiment; Responsible for the morale, welfare, and professional development of one Soldier; provides signal support to six troops compromised of over 686 Troopers; plans and executes the installation, operation, and maintenance of all upper-TI
    signal support systems. provides technical assistance, resolves problems for information services support personnel and
    functional users.

25Q Multichannel Transmission Systems Operator

US Army
Fort Hood, TX
10.2021 - 06.2023
  • Diagnosed, troubleshot and resolved hardware and system problems.
  • Provided technical support for the installation, configuration, and maintenance of computer hardware and software systems
  • Resolved customer complaints regarding signal quality or reception issues

25Q Multichannel Transmission Systems Operator

US Army
Fort Bragg, NC
04.2019 - 10.2021
  • Diagnosed, troubleshot and resolved hardware and system problems
  • Provided technical support for the installation, configuration, and maintenance of computer hardware and software systems
  • Resolved customer complaints regarding signal quality or reception issues

Education

High School Diploma -

Purnell Swett High
Maxton, NC
06-2018

Skills

  • Power distribution systems
  • Signal intelligence
  • Satellite communications
  • Software installation
  • Troubleshooting
  • System Imaging
  • Network Configuration

Certification

  • Network Communications Specialist
  • Basic Leadership Course
  • Distributed Leadership Course
  • Parachutist Badge

Timeline

25U Signal Support Systems Specialist

US Army
06.2023 - Current

25Q Multichannel Transmission Systems Operator

US Army
10.2021 - 06.2023

25Q Multichannel Transmission Systems Operator

US Army
04.2019 - 10.2021

High School Diploma -

Purnell Swett High