Isaac Johns
North Richland Hills,TX
Summary
Skilled Associate Trainer proficient in cultivating strong relationships with new employees in order to quickly train each on correct processes and performance strategies. Flexible and adaptable team player with excellent problem-solving and organizational skills. Seeking to enhance leadership opportunities for exponential growth in one's career.
Overview
5
5
years of professional experience
Work History
Patient Care Advocate
Compass One Healthcare
06.2023 - Current
- Assisted in menu development to ensure variety and appeal, driving repeat business.
- Demonstrated extensive knowledge of menu offerings, providing personalized recommendations to guests.
- Supported medical staff in providing patient care in high-demand hospital environment.
- Assigned patient care to floor nurses based on skills and experience, contributing to higher standards of patient care and staff retention.
Front of House Certified Associate Trainer
Torchy's Tacos
06.2021 - 06.2023
- Instructed new team members on how to complete tasks.
- Created and offered additional materials to enhance training.
- Responded quickly to customer concerns and escalated major issues to management.
- Effectively multitasked within fast-paced environment.
Front of House Assistant Leader
Chick-fil-A
10.2018 - 06.2021
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Assembled and served meals according to specific guest requirements.
- Made meals in accordance with company standards and requirements.
Education
Associate of Applied Science - Nursing
Tarrant County College District
Fort Worth, TX05.2026
Bachelor of Science - Public Health
University of Memphis
Memphis, TN05.2023
High School Diploma -
White Station High School
Memphis, TN05.2019
Skills
- Team Development Strategies
- New Employee Training
- Problem-Solving
- Social Media Monitoring
- Digital Communications
- Public Relations
- Food Preparation
- Housekeeping
- Cleaning and Sanitizing
- Supply Restocking
Timeline
Patient Care Advocate
Compass One Healthcare
06.2023 - Current
Front of House Certified Associate Trainer
Torchy's Tacos
06.2021 - 06.2023
Front of House Assistant Leader
Chick-fil-A
10.2018 - 06.2021
Associate of Applied Science - Nursing
Tarrant County College District
Bachelor of Science - Public Health
University of Memphis
High School Diploma -
White Station High School
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