Summary
Overview
Work History
Education
Skills
Timeline
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Isaac Johnson, Jr

Sacramento,CA

Summary

Professional logistics manager with track record of optimizing route efficiencies and ensuring timely deliveries. Strong focus on team collaboration and achieving results, with proven ability to adapt to changing needs. Skilled in route planning, fleet management, and customer service. Reliable and dependable leader known for maintaining high standards and producing measurable outcomes.

Overview

32
32
years of professional experience

Work History

Route Manager

Waste Management Company
12.2022 - Current
  • Enhanced customer satisfaction by resolving service issues promptly and professionally.
  • Conducted driver ride-alongs and observations to evaluate and improve driver performance.
  • Monitored daily operations and routes to resolve issues and drive operational effectiveness.
  • Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
  • Oversaw driver and laborer time and attendance to minimize overtime and ascertain drivers did not exceed limits established by regulatory agencies.
  • Visited customers and customer sites to evaluate and resolve safety issues.
  • Leveraged systems, equipment and process redesign to drive continuous improvement.
  • Collaborated with sales teams to identify opportunities for business growth within existing customer base or potential new clients.
  • Conducted regular performance evaluations of drivers to provide constructive feedback and identify areas for improvement.
  • Developed strong relationships with clients, ensuring consistent communication and timely deliveries.

Director of School

Alfa Charter School
01.2014 - 06.2022
  • Guided strategic planning efforts for long-term visioning and goal-setting within the school community.
  • Developed a positive school culture by fostering strong relationships among faculty, staff, students, and parents.
  • Established effective communication channels between administration, faculty, staff, parents, and students.
  • Improved overall school performance by implementing data-driven instructional strategies and curriculum adjustments.
  • Achieved consistently high parent satisfaction ratings by addressing concerns promptly and transparently.
  • Led the accreditation process for the institution, successfully maintaining high standards of excellence in education.

Driver

Waste Management Company
06.1992 - 12.2015
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
  • Drove safely in various weather and road conditions to avoid accidents.

Education

High School Diploma -

Cordova High School
Rancho Cordova

Skills

  • Customer Consultation
  • Route coordination
  • Schedule Management
  • Staff Training
  • Route Optimization
  • Teamwork and Collaboration
  • Customer Service
  • Time Management
  • Multitasking Abilities
  • Reliability
  • Safety Protocols
  • Mentoring and training

Timeline

Route Manager

Waste Management Company
12.2022 - Current

Director of School

Alfa Charter School
01.2014 - 06.2022

Driver

Waste Management Company
06.1992 - 12.2015

High School Diploma -

Cordova High School

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Isaac Johnson, Jr