Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isaac Jones

Lucasville

Summary

Dynamic DC Area Manager with a proven track record at Rural King Distribution Center, excelling in staff management and process improvement. Transformed underperforming teams into high-performing units, enhancing productivity and fostering collaboration. Skilled in training and development, I consistently achieved operational goals while promoting a positive work environment.

Overview

9
9
years of professional experience

Work History

DC Area Manager

Rural King Distribution Center
09.2024 - Current
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Transformed underperforming teams into productive, profitable teams.

Team Leader

Rural King Distribution Center
08.2023 - 09.2024
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Warehouse Order Puller

Rural King Distribution Center
02.2023 - 08.2023
  • Maintained a clean work area, reducing potential hazards and promoting a professional atmosphere.
  • Utilized warehouse equipment such as pallet jacks and forklifts to transport materials safely and efficiently.
  • Expedited order processing by efficiently locating, retrieving, and staging items for shipment.
  • Increased order accuracy by diligently verifying product information and quantities before packaging.
  • Reduced picking errors by cross-referencing order details with physical items during the pulling process.
  • Enhanced warehouse organization through systematic arrangement of products, streamlining the order pulling process.

Quality Assurance Analyst

Rural King Distribution Center
10.2020 - 02.2023
  • Mentored and coached team members on QA topics and strategies.
  • Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
  • Reported progress, test metrics and results to project stakeholders.
  • Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
  • Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
  • Acted as a liaison between the QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle.
  • Reduced defect rates through meticulous attention to detail during code reviews, working closely with developers to address any identified issues quickly.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
  • Fostered culture of continuous improvement by regularly reviewing and updating QA methodologies to adapt to new challenges.
  • Enhanced product compliance with industry standards by diligently verifying adherence to regulatory requirements.

Receiver

Rural King Distribution Center
06.2020 - 10.2020
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • Kept work areas clean, safe, and organized.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
  • Trained new employees on receiving procedures, improving overall team performance.

Cook/Front End Retail Cashier

McDonald's
07.2016 - 06.2020
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.

Education

High School Diploma -

Chillicothe High School
Chillicothe, OH
05-2018

Skills

  • Staff management
  • Operations management
  • Relationship building and management
  • Team development
  • Performance management
  • Staff training and development
  • Cross-functional collaboration
  • Process improvement
  • Staff development
  • Quality assurance

Timeline

DC Area Manager

Rural King Distribution Center
09.2024 - Current

Team Leader

Rural King Distribution Center
08.2023 - 09.2024

Warehouse Order Puller

Rural King Distribution Center
02.2023 - 08.2023

Quality Assurance Analyst

Rural King Distribution Center
10.2020 - 02.2023

Receiver

Rural King Distribution Center
06.2020 - 10.2020

Cook/Front End Retail Cashier

McDonald's
07.2016 - 06.2020

High School Diploma -

Chillicothe High School

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