April Crook

• Ensure visibility into the end-to-end process flow of the distribution center.
• Oversee all Help Chain activity and ensure proper documentation.
• Counsel employees on conflicting issues and interact with HR for solutions.
• Implement 5S across the building to promote Continuous Improvement.
• Motivate and encourage the team to achieve key operational targets. ( productivity, safety, quality, teamwork, and culture.)
• Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
• Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
• Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
• Established robust safety protocols within the distribution center, reducing workplace injuries and fostering a culture of safety awareness among staff members.

*Trained and practiced Six Sigma and Lean Method.

• Conducted thorough audits of existing systems, identifying areas for improvement and implementing strategic updates accordingly.
• Championed Kaizen events that resulted in measurable improvements in productivity, safety, and quality metrics.
• Optimized workflow by conducting time studies and adjusting production schedules accordingly.
• Developed standard work instructions to ensure consistency in manufacturing procedures across all shifts.
• Led cross-functional teams to identify opportunities for process improvements and cost savings in manufacturing operations.
• Implemented 5S methodology, leading to a more organized and efficient work environment.

• Collaborated closely with coaching staff to devise game plans tailored to drive the end to end process and flow of the business.
• Achieved personal accolades for outstanding performance as a point guard, motivating teammates to strive for excellence on and off the production floor.
• Contributed to winning records by consistently performing at a high level in both efficiency and reconciling any discrepancies to process orders.

• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Enhanced office efficiency by managing customer payments, organizing files, and maintaining a clean workspace.
• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
• Expedited document processing with accurate data entry and timely filing.