Isaac Kimei
Mankato,MN
Summary
Critical facilities and technical support professional with experience in data center operations, equipment maintenance, troubleshooting, preventive maintenance, and safety procedures. Experienced in monitoring critical systems, inspecting electrical and mechanical equipment, resolving technical issues, and supporting reliable facility operations. Additional experience in IT support and transportation operations in safety-critical environments.
Overview
2
2
Languages
1
1
Certification
9
9
years of professional experience
Work History
Transportation & Logistics
US Army National Guard
Mankato, MN
11.2022 - Current
- Operated and maintained tactical and commercial motor vehicles to transport personnel, equipment, and critical supplies in varied environments.
- Planned and executed convoy operations, ensuring on-time delivery and compliance with DOT and military safety regulations.
- Conducted pre-trip, en-route, and post-trip vehicle inspections; identified and reported maintenance issues to ensure fleet readiness.
- Managed loading, securing, and off-loading of cargo to optimize space and weight distribution, enhancing transport efficiency and safety.
- Coordinated logistics movements with dispatch, supply, and maintenance units, ensuring accurate tracking and reporting for timely operations.
- Trained and mentored junior soldiers in defensive driving, vehicle recovery, and accident prevention, fostering safer driving practices.
- Supported disaster-response and humanitarian missions requiring rapid deployment and coordination under pressure.
Technical Support Specialist
Taylor Corporation
North Mankato, Minnesota
04.2019 - Current
- Supported software and hardware troubleshooting for client environments.
- Documented recurring problems and proposed enhancements to prevent future occurrences.
- Conducted remote diagnostics to identify issues and recommend appropriate solutions.
- Collaborated with other departments within the company when needed to resolve complex issues quickly and efficiently.
- Troubleshot system errors and identified potential solutions.
- Resolved customer issues related to operating systems, network connectivity, software applications and hardware components.
- Worked with supervisors via live chat to address customer inquiries or technical issues beyond scope of expertise.
- Helped clients resolve product questions and technical issues efficiently.
Critical Facility Technician
T5 Data Centers
Minneapolis, Minnesota
01.2018 - 03.2019
- Operated and maintained critical cooling systems for data center efficiency.
- Monitored environmental controls to ensure optimal conditions for data center operations.
- Conducted routine inspections of electrical and mechanical equipment for reliability.
- Assisted in the installation of new equipment and systems within the facility.
- Trained junior technicians on standard operating procedures and safety protocols.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Conducted preventive maintenance procedures according to established schedules.
Education
Diploma - Network And System Administration
South Central College
Mankato, MN05-2027
Skills
- Equipment maintenance
- Data center operations
- Vehicle inspection
- Technical support
- Network troubleshooting
- Team collaboration
- Personal protective equipment
- Critical thinking
- [Equipment] operation
- Cargo handling
Personal Information
Driving License: driver's license
Certification
- Logistics and technical Transportation Certification
- Comp TIA A+
- Drivers licence
Languages
English
Full Professional
Swahili
Full Professional
Affiliations
- US Army National Guard - State and Federal Operations .
Timeline
Transportation & Logistics
US Army National Guard
11.2022 - Current
Technical Support Specialist
Taylor Corporation
04.2019 - Current
Critical Facility Technician
T5 Data Centers
01.2018 - 03.2019
Diploma - Network And System Administration
South Central College