Isaac Kumpula
San Francisco,CA
Summary
Self-driven worker with a focus on going above and beyond, elevation of customer-employee interaction, and attention to detail. Experienced in working as a leader and supporter and managing workflow while creating a productive and friendly work environment.
Overview
5
5
years of professional experience
Work History
Venue Staff /Box Office Cashier
Cafe Du Nord
03.2024 - Current
- Adhered to company policies regarding refunds and exchanges, ensuring consistent application across all transactions.
- Reduced wait times, expertly managing high-volume periods through swift transaction completion.
Lead Carpenter
Tibbits Opera House
06.2023 - 08.2023
- Conducted thorough final inspections of completed projects to assure adherence to specifications and industry standards.
- Enhanced team productivity by implementing efficient project management strategies and prioritizing tasks.
- Earned a reputation for exceptional craftsmanship by consistently exceeding client expectations in both design and functionality aspects of projects.
- Planned and executed work with proper tools and materials to maximize productivity.
Owner/Operator
A&K Contractors
03.2021 - 06.2023
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Negotiated contracts with vendors to secure favorable terms for the business.
Cashier/Returns Processor
Fred Meyers
12.2018 - 02.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Bachelor of Arts - Theatre Performance
University of Alaska Anchorage
Anchorage, AK05.2018
Skills
- Quick Learner
- Prioritization
- Proactivity
- Problem-Solving
- Adaptable and Flexible
- Team Leadership
- Training and mentoring
- Conflict Resolution
Timeline
Venue Staff /Box Office Cashier
Cafe Du Nord
03.2024 - Current
Lead Carpenter
Tibbits Opera House
06.2023 - 08.2023
Owner/Operator
A&K Contractors
03.2021 - 06.2023
Cashier/Returns Processor
Fred Meyers
12.2018 - 02.2021
Bachelor of Arts - Theatre Performance
University of Alaska Anchorage
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