Isaac Lee

Performed regular routine maintenance on customer vehicles to extend the life of their vehicle.

Created a clean and organized work environment for the safety of both coworkers and customers.

Diagnose and solved customer stated issues with vehicles.

Provide customer with accurate quotes for vehicle services.

Worked along side more experienced technicians to expand my abilities in the workplace.

• Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
• Kept shop areas neat, clean, and free of safety hazards.
• Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
• Greeted customers and answered questions about oil changes and other services.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Contributed to team success by completing jobs quickly and accurately.
• Maintained productive, efficient approach to all tasks.
• Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
• Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
• Worked different stations to provide optimal coverage and meet production goals.

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Assisted the wait staff by clearing and sanitizing tables.