Isaac Lerma
Houston
Summary
Resourceful worker able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Overview
5
5
years of professional experience
Work History
Server
Manny's Tex-Mex
Tyler, TX
09.2023 - Current
- Provided exceptional customer service in fast-paced environment.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to optimize order accuracy and minimize wait times.
- Trained new servers on menu offerings and service procedures, enhancing team performance.
Dispatcher
Tow N Go
Katy, TX
05.2025 - 08.2025
- Coordinated dispatch operations to optimize response times and resource allocation.
- Monitored fleet movements using GPS tracking systems for real-time updates.
- Managed communication between drivers and clients to ensure service satisfaction.
- Developed efficient routing plans to minimize travel time and fuel consumption.
Carcamo Bro’s and Son
Danilo Carcamo
4826 Old Spanish Trail E Dr, Houston, TX 77013
06.2021 - 12.2022
- Checked inventory and selected products from specific locations based upon availability.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Kept work areas neat, clean and free from debris.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Greeted customers and directed to requested products.
- Followed orders precisely for correct items, sizes and quantities.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Stocked designated items on shelves, end caps and displays.
- Interacted with guests in friendly and knowledgeable way.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Manually transported warehouse materials weighing up to 150 pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.
Education
High School Diploma -
Summer Creek High School
Houston, TX05-2023
Skills
- Labeling and Boxing
- Customer Order Fulfillment
- Loading and Unloading
- Customer Experience
- Workload Priorities
- Forklift Operation
- Pallet Arrangement
- Heavy Lifting
- Accident Prevention
- Applying Labels
- Warehouse Operations
- Storage Area Housekeeping
- Customer Needs Assessments
- Restock Shelves
- Serve Customers
- Customer Satisfaction
Languages
Spanish
Professional Working
Timeline
Dispatcher
Tow N Go
05.2025 - 08.2025
Server
Manny's Tex-Mex
09.2023 - Current
Carcamo Bro’s and Son
Danilo Carcamo
06.2021 - 12.2022
High School Diploma -
Summer Creek High School