Isaac Luna
El Paso,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Detention Officer
Paragon Professional Service El Paso Processing Ce
El Paso, TX
03.2024 - Current
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
- Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
- Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
- Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
- Ensured accurate record-keeping of all detainee information through meticulous documentation of incidents, infractions, or medical needs.
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Regularly conducted security and sanitation checks.
- Attended to feeding, housing, and physical well-being of inmates.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
- Processed visitors and attorneys arriving to see prisoners.
- Enforced rules and regulations to maintain order among inmates.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Supervised inmates during meals, recreation and other activities.
Detention Officer
Otero County Processing Center - New Mexico
08.2022 - 03.2024
- Search for contraband and provide security
- Count, feed and supervise detainees in housing, work and other areas
- Provide custody and security of detainees including observation of detainees
- Perform security functions including pat search
- Transfer and transport detainees by walking or riding in vehicles
- Restrain and secure assaultive detainees as needed
- Respond to emergencies to search for detainees, administer first aid at the emergency site
- Read, review and properly apply information found in detainee records
- Prepare and maintain records, forms and reports.
- Write daily reports and maintained logs of detainee activities and behaviors.
- Regularly conduct security and sanitation checks.
- Attend to feeding, housing, and physical well-being of inmates.
- Respond promptly to emergency situations and provided medical aid.
- Process visitors and attorneys arriving to see detainee.
- Supervised and controlled behavior of detainees,
- Conduct security checks of inmates and living areas.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Prepare reports to document incidents and violations.
- Supervise inmates during meals, recreation and other activities.
- Searched building and grounds, living quarters, and work areas for contraband.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Investigate and respond to incidents of detainee misconduct.
- Document detainee behavior and activities in logbooks.
- Transport inmates to and from court hearings, medical appointments and other locations.
Medical Assistant
Childrens Clinic of El Paso - El Paso, TX
11.2021 - 02.2022
- Schedule appointments
- Take vitals
- Triage
- Scan documents
- Administer vaccines
- Administer medication
- CLIA wave test
- Drawing blood
- Covid swabbing
- Answering Medical Calls
- Referrals.
Medical Assistant
Bowen pediatrics MD Medical group - El Paso County, TX
06.2020 - 11.2021
- Triage patients
- Update Electronic medical record
- Take vitals
- Administer vaccines
- CLIA test
- Phlebotomy
- Scan forms into patient chart
- Schedule appointments.
Medical Screener/ Photographer
Southwest Retina Consultants - El Paso, TX
09.2018 - 06.2020
- Enter and update patient medical records EMR
- Take patient vitals
- Dilate patient eyes
- Take patient pressures
- Take photographs and perform Fluorescein Angiogram test
- Perform ICG test
- Prepare patient for Photo Dynamic Therapy
- Prepare patients for eye injections
- Prepare patients for laser treatments.
Medical Assistant
El Paso Ear Nose and Throat
03.2016 - 03.2018
- Welcome patients, obtain their medical histories, vital signs, and document in patient charts
- Stock treatment rooms with necessary equipment and instruments
- Autoclave instruments
- Take Medical Calls
- Schedule appointments
- Schedule Patients for Diagnostic image studies
- Assist Physicians in Ear Cleanings and minor procedures
- Ensure patients comfort and prepare them for examination
- Reinforce patient education as provided by physical
- Scribe, physical exams, assessment and plan, preparing prescriptions, and ordering labs or diagnostic image studies.
Medical Assistant
Dr. Roberto Canales M.D., P.A
06.2014 - 03.2016
- Obtain patients' medical histories, vital signs
- Prepare exam and rooms with necessary instruments and supplies
- Administer medications, immunizations and other injections as directed by physician
- Distribute patient prescriptions and document accordingly in patients' charts
- Provided patient education and instruction as well as scheduled tests and any necessary treatments
- Handled patient and employee information with appropriate sensitivity
- Completed individual assigned work as well as the work of the team
- Incorporate principles of safety and infection control into daily activities
- Drawing blood from patients.
Security
Duran's Lounge - El Paso, TX
03.2011 - 11.2013
- Monitor facility security making sure all rules and regulations were being followed
- Making sure no illegal activity on premises
- Walking around outside premises and parking lot
- Making sure no fights on premises.
Education
Bachelor's degree - Criminal Justice
University of Phoenix-Online Campus
Phoenix, AZAssociate - Medical Assistant
Southwest University at El Paso
El Paso, TX04.2017
Diploma -
Riverside High School
El Paso, TX05.2010
Skills
- Vital Signs
- Inmate Monitoring
- Surveillance
- Emergency Response
- Headcounts
- Behavioral Observation
- Inmate Supervision
- Teamwork and Collaboration
- Report Writing
- CPR Certification
- Decision Making
- CCTV Monitoring
- Firearm Safety
- Incident Reporting
- Spanish Fluency
Certification
Southwest University, 06/01/14
Timeline
Detention Officer
Paragon Professional Service El Paso Processing Ce
03.2024 - Current
Detention Officer
Otero County Processing Center - New Mexico
08.2022 - 03.2024
Medical Assistant
Childrens Clinic of El Paso - El Paso, TX
11.2021 - 02.2022
Medical Assistant
Bowen pediatrics MD Medical group - El Paso County, TX
06.2020 - 11.2021
Medical Screener/ Photographer
Southwest Retina Consultants - El Paso, TX
09.2018 - 06.2020
Medical Assistant
El Paso Ear Nose and Throat
03.2016 - 03.2018
Medical Assistant
Dr. Roberto Canales M.D., P.A
06.2014 - 03.2016
Security
Duran's Lounge - El Paso, TX
03.2011 - 11.2013
Bachelor's degree - Criminal Justice
University of Phoenix-Online Campus
Associate - Medical Assistant
Southwest University at El Paso
Diploma -
Riverside High School