Isaac Mann
Aliquippa,PA
Summary
Adept, hardworking, and adaptable, seeking to leverage strong business and financial skills in a client-focused role.
Overview
3
3
years of professional experience
Work History
I.T. Service Desk- Classroom Technology Specialist
Geneva College
Beaver Falls, PA
01.2025 - Current
- Provide first-level technical support to faculty, staff, and students via phone, email, and in-person.
- Diagnose and resolve hardware and software issues, including troubleshooting operating systems, applications, and network problems.
Intern
Three Cord True Wealth Management
06.2024 - 08.2023
- Supported the team in preparing tax documents and financial reports
- Utilized financial tools like QuickBooks, Onvio, WealthBox, Asset Map, ClientWorks, and Sureprep to manage client data and enhance service efficiency
- Assisted in preparing and organizing client portfolios, ensuring alignment with their financial goals and risk tolerance
- Helped improve internal processes by leveraging automation tools and software to increase operational efficiency
Sales Associate
Lowes
Monaca, PA
05.2022 - 09.2022
- Assisted customers with locating and transferring merchandise
- Utilized machinery to relocate and stock products
- Engaged customers both in person and on the phone to smooth the shopping experience
Education
Bachelor of Science - Business
Geneva College
Beaver Falls, PA05.2025
Beaver County Christian School
Beaver Falls, PA05.2021
Skills
- Technical support experience
- Data analytics proficiency
- Business intelligence tools
- Information security analysis
- Strong communication skills
Timeline
I.T. Service Desk- Classroom Technology Specialist
Geneva College
01.2025 - Current
Intern
Three Cord True Wealth Management
06.2024 - 08.2023
Sales Associate
Lowes
05.2022 - 09.2022
Bachelor of Science - Business
Geneva College
Beaver County Christian School