Dynamic Shift Leader skilled in team leadership, cash handling, and operational efficiency. Proven track record in training staff and implementing process improvements to enhance customer satisfaction and service quality.
Work History
Volunteer
4 Months
MountainView Regional Medical Center | 01.2026 - 05.2026
Assisted healthcare professionals in patient care activities and daily operations.
Maintained cleanliness and organization in patient areas to ensure safety and comfort.
Supported administrative tasks including data entry and scheduling for medical staff.
Engaged with patients to provide emotional support and information about services.
Shift Leader
2 Years 5 Months
Chick-fil-A | 05.2023 - 10.2025
Trained and mentored team members on operational procedures and customer service standards.
Implemented process improvements that increased efficiency during peak hours.
Managed inventory levels, ensuring timely replenishment of supplies and minimizing waste.
Supervised daily operations to ensure high-quality service and product consistency.