ISAAC MARTINEZ
Toms River,NJ
Overview
11
11
years of professional experience
Work History
BANKER
Citizens Bank
02.2023 - Current
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Educated customers on features and benefits of banking products and services.
TELLER
INVESTORS BANK
12.2021 - 02.2023
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
LANSCAPER
HIGH TECH LANDSCAPES
05.2015 - 12.2019
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Operated landscaping equipment with focus on safety and machine longevity.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
FRONT DESK
RETRO FITNESS
03.2013 - 05.2015
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
- Trained new employees on front desk procedures, contributing to a well-prepared team.
Education
Associate of Arts -
Brookdale Community College
Lincroft, NJHigh School Diploma -
Brick Township High School
Brick Town, NJSkills
- Customer Service
- Cash Handling
- Creative Thinking
- Products and Services Knowledge
- Relationship Building
- Teller Support
Languages
Spanish
Native or Bilingual
Timeline
BANKER
Citizens Bank
02.2023 - Current
TELLER
INVESTORS BANK
12.2021 - 02.2023
LANSCAPER
HIGH TECH LANDSCAPES
05.2015 - 12.2019
FRONT DESK
RETRO FITNESS
03.2013 - 05.2015
Associate of Arts -
Brookdale Community College
High School Diploma -
Brick Township High School