Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isaac Melchor-martinez

Oregon City,OR

Overview

7
7
years of professional experience

Work History

Providence Secuirty Officer

Providence Portland Medical Center
Portland, OR
03.2025 - Current
  • Monitored entrances and exits to prevent unauthorized access and prohibited items.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Conducted regular patrols of buildings and grounds to ensure safety.

Campus Safety Officer

University of Portland
Portland, OR
08.2022 - 03.2025
  • Monitored campus buildings, grounds, and parking lots to ensure safety of students, faculty, and staff.
  • Conducted investigations into suspicious activity on campus and reported findings to appropriate personnel.
  • Patrolled the campus in a marked vehicle or on foot to deter criminal activity.
  • Responded quickly to emergency situations such as medical emergencies, fires, fights, or other disturbances.
  • Maintained order during special events held on campus including concerts, sporting events, and rallies.
  • Assisted local law enforcement with traffic control for large gatherings such as parades or demonstrations.
  • Provided escorts to students who felt unsafe walking alone after dark.
  • Issued warnings or citations for violations of university policies or regulations.
  • Investigated reports of theft, vandalism, and other crimes committed on campus property.
  • Inspected fire extinguishers and security systems periodically to ensure proper functioning.
  • Coordinated with local police departments regarding information sharing protocols related to criminal activity occurring near the campus perimeter.
  • Advised administration on security-related matters such as access control measures or CCTV installation plans.
  • Prepared incident reports detailing any criminal activity observed while patrolling the grounds.
  • Escorted visitors around the campus upon request from faculty members or administrators.
  • Intervened in potentially dangerous situations before they escalated out of control.
  • Identified areas where additional lighting was needed to improve visibility at night.
  • Conducted regular patrols of residence halls and monitored visitor access logs.
  • Enforced institutional rules, regulations and laws regarding student conduct to maintain safe campus.
  • Responded to emergency calls regarding illnesses, accidents and disturbances.
  • Patrolled campus to deter property theft, disorderly conduct and crime.
  • Conducted investigations of incidents, collected physical evidence and interviewed suspects, witnesses and victims.
  • Mentored students to help foster positive and safe learning environment.

Police Cadet/Security

Milwaukee Police Department
Milwaukee, OR
11.2019 - 08.2023

I was a Milwaukee Police Cadet Sgt. I have been a police cadet since November 2019. I have learned a lot through this program. We conduct monthly in-service training, firearms training, and traffic stops. We did ride-alongs with officers during their shifts, responding to real-life situations. Observing, and even sometimes when necessary, helping out and assisting police officers with hands-on work.

  • Worked security for City Events
  • Acquired working knowledge of department practices, procedures and equipment by participating in training sessions and one-on-one mentoring.
  • Directed traffic during large events or accidents.
  • Assisted police officers with non-emergency duties.
  • Coordinated with law enforcement and emergency responders during incidents and emergencies.
  • Engaged in peer mentorship programs, providing guidance and support to junior cadets.

Private Security Officer

Portland patrol inc.
Portland, OR
06.2021 - 08.2022

Working at Portland Patrol is about patrolling the streets on foot, in the downtown area of Portland. We are dispatched to calls to businesses with unwanted subjects, mentally ill, welfare checks, sidewalk obstructions, sometimes even aggressive people who are harassing community members.

I have encountered very aggressive subjects that are mentally ill and have found solutions to deescalating situations. At Portland Patrol we fill out reports when we have an incident with car break-ins, use of force, calling 911, and witnessing a crime.

  • Conducted daily security patrols of premises and monitored surveillance equipment.
  • Responded to emergency situations, and notified appropriate personnel.
  • Provided assistance to customers with inquiries regarding safety procedures.
  • Reported any suspicious behavior observed while patrolling the premises.
  • Intervened in physical altercations when necessary to maintain order and protect people.

Customer Service Cashier

Tacobell
Gladstone, OR
12.2018 - 05.2021

I worked at Taco Bell during high school, I learned how to fix minor problems with customers on a daily basis. I worked with different types of people who had different backgrounds which helped me understand people more. I took orders in the driv-thru, made sure orders we're right.

  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers and responded to informational requests.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.

Education

Cadet Academy - Patrol Duties

Milwaukee Cadet Academy
Milwaukee
02-2021

High School Diploma -

Gladstone High School
Gladstone, OR
06.2020

Skills

  • Interior and Exterior Patrol
  • Criminal Law Knowledge
  • Customer Service
  • Security Regulation Enforcement
  • Ground Patrol
  • Team Player
  • Verbal and Written Communication
  • Incident Reporting
  • Law Enforcement Collaboration
  • Attentive and Observant
  • Professional Demeanor
  • De-escalation Techniques
  • First Aid Training
  • Report Writing
  • High Level of Integrity
  • Shift Work Experience
  • Investigation procedures
  • Patrol techniques
  • Witness interview techniques
  • Self-defense techniques
  • Traffic management
  • Storing property and evidence
  • Interviewing techniques
  • Traffic control
  • Report writing
  • Issuing parking citations
  • Emergency vehicle operation

Languages

Spanish
Native/ Bilingual
Chinese (Mandarin)
Limited

Timeline

Providence Secuirty Officer

Providence Portland Medical Center
03.2025 - Current

Campus Safety Officer

University of Portland
08.2022 - 03.2025

Private Security Officer

Portland patrol inc.
06.2021 - 08.2022

Police Cadet/Security

Milwaukee Police Department
11.2019 - 08.2023

Customer Service Cashier

Tacobell
12.2018 - 05.2021

High School Diploma -

Gladstone High School

Cadet Academy - Patrol Duties

Milwaukee Cadet Academy
Isaac Melchor-martinez