ISAAC MORALES
Twin Falls,ID
Summary
Dynamic professional with experience at Sonic, excelling in customer service and team leadership. Proven ability to resolve conflicts and enhance operational efficiency. Skilled in staff training and development, demonstrating strong problem-solving and organizational skills. Committed to fostering a positive work environment while ensuring adherence to safety regulations.
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into a new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Kentucky Fried Chicken
Twin Falls, ID
09.2025 - Current
- Assisted in daily operations by maintaining cleanliness and organization of work areas.
- Collaborated with team members to ensure timely completion of tasks and improve workflow efficiency.
- Operated equipment safely while adhering to all safety protocols and guidelines.
- Supported customer service initiatives by addressing inquiries and providing product information.
- Adapted quickly to new procedures and changes within the operational environment.
- Participated in team meetings, contributing ideas for process improvements and enhanced productivity.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
Manufacturing Associate
Chobani
Twin Falls, Idaho
12.2024 - 02.2025
- Organized work area for maximum efficiency and maintained cleanliness at all times.
- Practiced safe work habits by adhering to safety procedures and guidelines.
- Built quality products by following production instructions, operating machinery, and adhering to safety regulations.
- Operated production machinery to ensure efficient workflow and product quality.
- Monitored equipment performance, identifying issues and performing routine maintenance tasks.
Assistant Manager
Sonic
Lewisville, Texas
06.2023 - 02.2024
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Assisted in daily operations, ensuring effective team communication and workflow efficiency.
- Executed inventory management tasks, maintaining stock levels and optimizing product availability.
- Trained new staff on operational procedures, fostering a collaborative and high-performance environment.
- Collaborated with management to develop promotional strategies, boosting sales during peak hours.
Skills
- Customer service
- Team leadership
- Problem-solving
- Money handling
- Time management
- Adaptability and flexibility
- Decision-making
- Staff management
- Staff training and development
- Team collaboration
- Negotiation
- Strategic thinking
- Scheduling and planning
- Positive attitude
- Multitasking
- Organizational skills
- Reliability
- Self motivation
- Multitasking Abilities
- Effective communication
- Clear communication
- Attention to detail
Certification
- Serve Safe Certification
- Idaho Youth Challenge Academy
- Drivers License
Timeline
Team Member
Kentucky Fried Chicken
09.2025 - Current
Manufacturing Associate
Chobani
12.2024 - 02.2025
Assistant Manager
Sonic
06.2023 - 02.2024