Summary
Overview
Work History
Education
References
Timeline
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Isaac Mundia

Apex,NC

Summary

Aspiring Nurse with 10 years of workforce experience, including a managerial role in a high-pressure restaurant environment. Proven leadership skills and ability to maintain high standards of customer service. Seeking opportunities that support nursing education while further developing competencies as a Nurse Aide. Adept at multitasking and efficient problem-solving in fast-paced settings.

Overview

10
10
years of professional experience

Work History

Shift Leader

Dunkin' Brands
Cary/Morrisville, NC
06.2015 - 12.2024
  • Ensured compliance with health and safety regulations to provide a safe workplace.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Resolved customer complaints promptly and professionally.
  • Assisted in training new employees on shift operations.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Scheduled staff shifts, considering peak times and individual availability.
  • Collaborated with management to set performance goals and evaluate progress.
  • Maintained cleanliness and organization of the work area to uphold company standards.

Education

High School Diploma -

Panther Creek High School
Morrisville, NC
07-2012

Some College (No Degree) - Mass Communications

Shaw University
Raleigh, NC

Nurse Aide Training Program

Sembra CNA School
Raleigh

References

References available upon request.

Timeline

Shift Leader

Dunkin' Brands
06.2015 - 12.2024

High School Diploma -

Panther Creek High School

Some College (No Degree) - Mass Communications

Shaw University

Nurse Aide Training Program

Sembra CNA School

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Isaac Mundia