Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Isaac N. Urquidi

El Paso

Summary

Dynamic retail professional with extensive experience at Rue21, excelling in customer service and cash handling. Proven track record in inventory management and sales processing, consistently achieving high customer satisfaction. Adept at visual merchandising and product knowledge, driving sales through tailored recommendations and effective communication.

Overview

15
15
years of professional experience

Work History

Retail Clerk

Rue21
El Paso
01.2023 - Current
  • Retail professional responsible for taking care of all customer needs in a quick and timely manner.
  • Accepting payments to recommending products to customers based on their needs.
  • Listen to customers to gain a thorough understanding of what they need
  • Make tailored recommendations based on customer needs
  • Examine the sales floor to ensure merchandise is well-stocked, well-maintained and properly rotated
  • Process, check and stock inventory to ensure deliveries are correct and of good quality
  • Provide exemplary customer service throughout the shift
  • Process business transactions, handle cash, process debit/credit cards and perform returns or exchanges

Telemarketer

Full Beauty
El Paso
08.2018 - 05.2025
  • Responsible for talking to potential customers on the phone and selling products or soliciting donations.
  • Tracking customer contact lists, explaining the benefits or advantages of services, and obtaining payment information if necessary.
  • Cold call people using a given phone directory to sell products or solicit donations
  • Answer incoming calls from prospective customers
  • Use scripts to provide information about product’s features, prices etc. and present their benefits
  • Ask pertinent questions to understand the customer’s requirements
  • Persuade the customer to buy by demonstrating how merchandise or services meet their needs
  • Record the customer’s personal information accurately in a computer system
  • Deal with complaints or doubts to safeguard the company’s reputation
  • Go the 'extra mile' to meet sales quota and facilitate future sales
  • Keep records of calls and sales and record useful information

Assistant Restaurant Manager

Burger King
Rancho Cordova
01.2011 - 01.2012
  • Support the lead manager, carrying out duties assigned by the supervisor.
  • Ensuring the smooth operation and success of the restaurant.
  • Leadership directly impacting team collaboration, customer satisfaction, and overall company goals.
  • Interaction with key stakeholders such as the General Manager, kitchen staff, servers, and customers, holding a pivotal position within the restaurant’s organizational structure.
  • Customer satisfaction ratings, team performance metrics, and financial targets.

Leasing Agent

Raintrevillage Apts
01.2010 - 01.2011
  • Professional who acts as a liaison between an owner or management company and tenants in order to ensure there are no vacancies in their properties.
  • Present properties and provided amenities in a positive light to prospective tenants
  • Act as a landlord for property owners and help them navigate the property market
  • Advertise available properties using a variety of media and promoting materials
  • Determine the needs, living standards and economic viability of prospect customers
  • Confirm rental application data and personal references
  • Stay knowledgeable of the property market status
  • Provide information on all aspects of properties (expansion, zoning, crime etc)
  • Negotiate leasing terms and conditions and close deals
  • Ensure proper maintenance and inspect properties periodically

Education

High school Diploma -

Ysleta High School
El Paso, TX
01.2011

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Sales processing
  • Product knowledge
  • Visual merchandising

References

Upon Request

Timeline

Retail Clerk

Rue21
01.2023 - Current

Telemarketer

Full Beauty
08.2018 - 05.2025

Assistant Restaurant Manager

Burger King
01.2011 - 01.2012

Leasing Agent

Raintrevillage Apts
01.2010 - 01.2011

High school Diploma -

Ysleta High School

Similar Profiles

CREATE PROFILE