Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
BusinessAnalyst
Isaac Olmedo

Isaac Olmedo

Albuquerque,NM

Summary

Results-driven information security professional with a strong interest in data analytics and informatics. Proven track record of adopting new technologies and processes to complete tasks at hand, in addition to resolving issues while protecting sensitive data confidentiality and integrity. Able to work independently on projects as well as maintain efficient collaboration and contribution to a productive team setting.

Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work History

Learning Facilitator

Mesa Community College
Mesa, AZ
08.2019 - 12.2020
  • Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
  • Supported students and individuals with learning issues, liaising between participants, families and program executives about needs.

Exception Handler - Pharmacy Technician

Walgreens Boot Alliance
Tempe, AZ
09.2016 - 03.2018
  • Resolved customer order exceptions and issues to ensure fulfillment through communication and coordination with clients, insurance plans, third-party processors, pharmacists, and physicians
  • Served as point of contact for medical Spanish translation and communication
  • Gained working experience with Microsoft Office productivity applications (Word, Excel, Powerpoint,
  • Outlook, Sharepoint, Cloud Web Services)
  • Analyzed, cleaned, and reconciled client profile databases through Salesforce CRM project

Education

Bachelor of Science - Psychology, Business Administration

Northern Arizona University
Flagstaff, AZ
07.2020 - Current

Cybersecurity -

University of New Mexico CyberSecurity Program
Albuquerque, NM
05.2022 - 07.2022

High School Diploma -

Haywood High School
Brownsville, TN
08.2003 - 05.2007

Skills

Data Cleaning and Exploration

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Accomplishments

  • Fullstack Academy, Cybersecurity Program Certificate (July/2022)
  • CompTIA Security+ (In Progress - Expected: August/2022)
  • CompTIA CySA+ (In Progress - Expected: October/2022)

Affiliations

  • Cyber Warrior Network, Member, Since June/2022
  • IAPP (International Association of Privacy Professionals), Student Member, Since July/2022

Timeline

Cybersecurity -

University of New Mexico CyberSecurity Program
05.2022 - 07.2022

Bachelor of Science - Psychology, Business Administration

Northern Arizona University
07.2020 - Current

Learning Facilitator

Mesa Community College
08.2019 - 12.2020

Exception Handler - Pharmacy Technician

Walgreens Boot Alliance
09.2016 - 03.2018

High School Diploma -

Haywood High School
08.2003 - 05.2007

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Isaac Olmedo