Isaac Palacios
Miami,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Transporter
Baptist Health Hospital
Miami, FL
08.2025 - 03.2026
- Coordinated patient transfers between departments, ensuring timely and safe transportation.
- Assisted nursing staff by providing support during patient mobility and transport procedures.
- Monitored and maintained equipment used for transporting patients, ensuring operational readiness.
- Collaborated with team members to streamline transport processes, enhancing workflow efficiency.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
Server
Hole In The Wall Restaurant
Miami, FL
04.2025 - 08.2025
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Host
Flanigan's Seafood Bar and Grill
Doral, FL
10.2024 - 04.2025
- Greeted guests upon arrival and provided them with menus.
- Provided excellent customer service by anticipating customer needs.
- Provided customers with accurate wait times and monitored waiting list.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Sales Associate
AutoZone
Miami, FL
09.2023 - 10.2024
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Organized stockroom shelves according to size, color or style.
- Helped customers find specific products, answered questions, and offered product advice.
- Received and displayed product shipments on store retail shelves upon delivery.
Education
High School Diploma -
American High School Academy
Miami, FL05-2020
Certification - Emergency Medical Technician
American Medical Academy
Miami, FL05-2026
Skills
- Customer service
- Effective communication
- Attention to detail
- Problem solving
- Time management
- Patient care
- Professionalism and ethics
Certification
- BLS Certification
Languages
English
Full Professional
Spanish
Full Professional
About Me
- Currently attending American Medical Academy, studying to get EMT certification.
- Main goal in life is to become a Firefighter to truly be an asset to the public and community.
Timeline
Patient Transporter
Baptist Health Hospital
08.2025 - 03.2026
Server
Hole In The Wall Restaurant
04.2025 - 08.2025
Host
Flanigan's Seafood Bar and Grill
10.2024 - 04.2025
Sales Associate
AutoZone
09.2023 - 10.2024
High School Diploma -
American High School Academy
Certification - Emergency Medical Technician
American Medical Academy