ISAAC RAMIREZ
Canyon Country,California
Summary
Dedicated and dependable professional with a strong work ethic and proven ability to consistently complete tasks on time and to high standards. Reliable team player who thrives under pressure, takes initiative when needed, and contributes positively to any work environment. Eager to bring reliability and a positive attitude to support team goals and deliver results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
PTS VEHICLE PORTER
City of Santa Clarita
Valencia, CA
04.2024 - Current
- Conducted weekly safety inspections of all unassigned city pool vehicles to ensure operational readiness.
- Conducted minor repairs on city fleet vehicles, ensuring operational efficiency.
- Managed inventory of parts and generated invoices for accurate record-keeping.
- Managed vehicle detailing and ensured regular maintenance through weekly washes.
- Executed forklift operations to efficiently transport trailers and relocate heavy equipment within the shop.
- Executed setup of new fleet vehicles by applying city logo decals and ensuring installation of fire extinguishers, first aid kits, and all necessary documentation.
Personal Shopper
Walmart Supercenter
Santa Clarita, CA
01.2021 - 06.2022
- Kept track of substitutions and let customers know about them.
- Greeted customers and offered assistance with merchandise selection, accessory selection, and purchase completion.
- Maintained high customer satisfaction ratings by completing orders quickly and making good selections for customers.
- Increased productivity by scanning items quickly and completing as many orders as possible per hour.
- Greeted customers warmly, offered assistance, and informed them about the latest store promotions.
- Stocked sales floor racks and shelves and opened new merchandise.
- Delivered items to customers on time by effectively managing time and planning effective routes.
- Carefully reviewed customer orders to locate desired items and checked the app on a regular basis for any changes.
- Met sales and service targets of $[Amount] by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
Auto Technician
Walmart Supercenter
Santa Clarita, CA
11.2020 - 12.2021
- Followed standards and procedures to keep a safe working environment.
- Delivered excellent customer service.
- Read, understood, and followed written instructions to the letter.
- Was able to maintain positive relationships with all of my clients.
- Examined damaged vehicles in order to estimate repair costs and deductibles.
- Was in charge of installing, aligning, and balancing new equipment.
Retail
Walmart Supercenter
Santa Clarita, CA
08.2020 - 11.2020
- Organized the racks and shelves to keep the store looking nice.
- Used a ladder and a pallet jack to load and unload merchandise.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
- Provide purchasing advice to customers.
- Put together promotional displays, such as quarter- and full-size point-of-sale displays.
- Was in charge of communicating with customers and ensuring that their needs were met.
- Make certain that each customer receives exceptional service.
Education
Some college (No degree) - Automotive Technology
College of the Canyons
Santa Clarita, CAHigh School Diploma -
Arleta High School
Los Angeles, CA06.2020
Skills
- Self-motivated
- Problem resolution
- Extremely organized
- Public speaking
- Process improvement
- Conflict resolution
- Relationship development
Certification
Forklift certification
Fire extinguisher safety certification
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
PTS VEHICLE PORTER
City of Santa Clarita
04.2024 - Current
Personal Shopper
Walmart Supercenter
01.2021 - 06.2022
Auto Technician
Walmart Supercenter
11.2020 - 12.2021
Retail
Walmart Supercenter
08.2020 - 11.2020
Some college (No degree) - Automotive Technology
College of the Canyons
High School Diploma -
Arleta High School