Isaac Rosales
Los Angeles,USA
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
10
10
years of professional experience
Work History
Barista, Runner, Cashier
Tiago Coffee, Hollywood
Los Angeles, CA
06.2025 - 03.2026
- Performed opening duties such as preparing the pastry/soft drink display case, brewing a fresh pot/pots of coffee, making sure the grinders and espresso machine are functional.
- Roasted coffee delivered from Honduras/ Ethiopia/ Guatemala.
- Prepared all in house syrups ie: (vanilla bean, honey cinnamon, matcha, etc.)
- Received and organized truck deliveries with essential items ie: (lids, cups, and such).
- Handled and distributed online ubereats/doordash orders to delivery drivers and robots.
- Multitasked running food/drink orders, taking orders at the register, making drinks, and using expert communication skills to keep the customers and staff happy.
- Made various cafe beverages with a nice latte art heart.
- Performed closing duties such as maintaining a clean work space in every station, sweeping every closing time, always wiping down tables, making sure all dishes go to the dishwasher, restocking for the opening crew, locking up.
Dishwasher
Bite of Belgium/ Gatsby’s’ Diner
Las Cruces, NM
05.2024 - 05.2024
- Washed dishes, wine glasses, pots, pans, and industrial machines for the restaurant.
- Organized and dried all dishes for the chefs and kept shared areas clean as well as my own.
Barista
LaVazza Coffee, Zoubero Inc.
Los Angeles, CA
09.2023 - 04.2024
- Handled all transactions and performed proper cash handling procedures
- Served a variety of Espresso and Tea beverages
- Received incoming costco orders, dated and organized accordingly
- Acquired any extra supplies needed for the coffee shop: delivered pastries and supplies from various stores including costco and smart n final
- Performed inventory tasks, restocking products, and opened everyday i worked
Barista
Starbucks Coffee
Los Angeles, CA
07.2022 - 09.2023
- Performed opening and closing responsibilities
- Created a great customer service experience for every customer
- Trained new employees
- Brewed fresh coffee every 15-30 min ensuring the company’s promise for fresh coffee
- Received truck pallets, restocking the back rooms with everything from cups to matcha
- Received frozen pallets(pastry/ sandwich), dated and organized with care
- Pulled and dated products, ensuring the display of our kiosk was full and up to date
- Made Cold brew, Mocha, Whip Cream, and Sweet cream, every morning
Closing/Opening Shift Manager
Taco Bell
Los Angeles, CA
06.2021 - 07.2022
- Prepared ingredients and cooked everything on the menu
- Fulfilled customer orders quickly and accurately for both the front cashier and drive thru
- Performed opening and closing duties (i.e., clean kitchen and dining area, set alarm, and make sure the grill and lights are turned off before locking up.)
- Counted all registers at the end of the night and followed proper cash handling procedures
- Performed inventory and ensured that restaurant was always fully stocked
Specialty Team Member
Whole Foods Market Franklin
San Francisco, CA
09.2018 - 05.2021
- Cut wheels of cheese, prepared specialty items to sell, and maintained a clean work area
- Restocked the cheese/salami wall, received RDC orders in the walk-in freezer
- Restocked beer, wine, alcohol, and coffee
- When closing: washed dishes, sanitized, and organized entire cheese department
- Helped customer/amazon shoppers find items in the store
- Helped with bagging when the cashiers needed help
Cashier and Barista
Philz Coffee
San Francisco, CA
08.2018 - 02.2019
- Handled all transactions and performed proper cash handling procedures
- Served various coffee and tea drinks, and maintained a clean work area
- Washed dishes, and received incoming coffee orders
Prepared Foods Team Member
Whole Foods Market West Hollywood
Los Angeles, CA
05.2018 - 08.2018
- Served customers food from the cold case display and followed proper food handling procedures
- Sliced various meat and cheeses, and maintained a clean work station
- Helped instacart/Amazon shoppers find items throughout the store
- Prepared turkeys, took temperatures every 3 hours, switched out and cleaned hot bar utensils
Cashier and Server
Noodleworld Junior
Los Angeles, CA
06.2017 - 05.2018
- Handled all transactions and performed proper cash handling procedures
- Prepped food, made various boba drinks and smoothies, and served food
- Maintained a clean restaurant, swept and sanitized every night before closing
Debt Collector
Spine Care & Orthopedic Physicians
Los Angeles, CA
07.2016 - 01.2018
- Collected debt from, and negotiated medical liens with, personal injury attorneys
- Maintained communication with patients regarding pending medical bills
- Prepared declarations for filing with the court to extend the liens on medical bills
Education
H.S. - Orchestral Musicianship
Ruth Asawa San Francisco School of the Arts
San Francisco, CA05-2016
Skills
- Management
- Restocking, Receiving, Ordering
- Customer Service
- MS Office (Excel, Word, PowerPoint, Outlook)
- Barista
- FileMaker Pro
- Food Prep and Handling
- General Office Machines (Fax, Scanner, Netpost)
- Multi-line Phone Systems
- Team player
- Friendly and outgoing
- Time management
- Attention to detail
- Problem-solving
- Cash handling
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Order taking
- Cash register operation
Timeline
Barista, Runner, Cashier
Tiago Coffee, Hollywood
06.2025 - 03.2026
Dishwasher
Bite of Belgium/ Gatsby’s’ Diner
05.2024 - 05.2024
Barista
LaVazza Coffee, Zoubero Inc.
09.2023 - 04.2024
Barista
Starbucks Coffee
07.2022 - 09.2023
Closing/Opening Shift Manager
Taco Bell
06.2021 - 07.2022
Specialty Team Member
Whole Foods Market Franklin
09.2018 - 05.2021
Cashier and Barista
Philz Coffee
08.2018 - 02.2019
Prepared Foods Team Member
Whole Foods Market West Hollywood
05.2018 - 08.2018
Cashier and Server
Noodleworld Junior
06.2017 - 05.2018
Debt Collector
Spine Care & Orthopedic Physicians
07.2016 - 01.2018
H.S. - Orchestral Musicianship
Ruth Asawa San Francisco School of the Arts
Community Service
San Francisco Ducal Court, Fundraising, San Francisco, CA, 2013-06, 2013-08, Volunteered at various events to raise funds for several causes, including the San Francisco AIDS Foundation, the Trevor Project, and the San Francisco LGBTQ Center.
PAID INTERNSHIPS
- San Francisco Public Defender, San Francisco, CA
- Summer Clerkship / File Clerk
- Scanned, copied, and handled a variety of court documents, including rap sheets and mug shots; and maintained office filing and organized documents as required
- Updated database by labeling and linking scanned documents to electronic client case files
- Delivered court documents to the Court Clerk at the San Francisco Hall of Justice and obtained official court-filed, endorsed copies
- Processed incoming mail from clients, the Court, and the District Attorney’s office
- Verified and mailed clients their rap sheets and their court information, including upcoming court appearance dates
- Schneider Wallace Cottrell Konecky Watkins LLP, San Francisco, CA
- Summer Clerkship / Office Assistant
- Performed various office duties, including office filing and document organization, covering receptionists breaks by answering multi-line telephone systems, took charge of a major storage project of voluminous case files, and performed general grunt work.