Isaac Stringfellow

Work History

HR Support Pros, HealthCare Staffing Solutions

04.2020 - Current

Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Communicated with patients, ensuring that medical information was kept private.
Collaborated with store manager to maintain daily operations.
Participated in community outreach initiatives to encourage test utilization among underserved populations.

LivingSocial

01.1987 - Current

Delivered prompt service to prioritize customer needs.
Managed timely and effective replacement of damaged or missing products.
Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Sought ways to improve processes and services provided.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Cross-trained and backed up other customer service managers.
Met customer call guidelines for service levels, handle time and productivity.
Trained new personnel regarding company operations, policies and services.
Investigated and resolved customer inquiries and complaints quickly.
Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Trained staff on operating procedures and company services.
Offered advice and assistance to customers, paying attention to special needs or wants.
Processed customer service orders promptly to increase customer satisfaction.

Iron Dog Fabrication

02.2014 - 03.2014

Bolted, clamped and tack-welded parts to secure components prior to welding.
Evaluated and tested various soldering materials for accuracy.
Inspected parts and components for defects in soldering process.
Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
Chipped off excess weld, slag, and spatter using hand tools.
Maintained safety by wearing protective equipment, staying alert and following procedures.
Cut, grinded and bent edges of materials to be joined for snug fit using power grinders and hand tools.
Completed projects safely by closely monitoring conditions when lighting torches and using tools.
Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, and shielded metal arc equipment.

Interfaith Shelter Network

11.2013 - Current

Trained and supervised staff on proper cleaning techniques, safety protocols and customer service to increase quality standards.
Launched quality assurance practices for each phase of development
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Established team priorities, maintained schedules and monitored performance.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.