Experienced IT Technician with 5 years of hands-on experience in diagnosing and resolving technical issues related to hardware, software, and networking. Proven track record of implementing effective IT solutions to enhance system performance and productivity. Skilled in providing technical support to end-users, managing IT infrastructure, and ensuring data security and integrity. Strong analytical and problem-solving abilities combined with excellent communication and customer service skills. Adapt at working in fast-paced environments and collaborating with cross-functional teams to achieve organizational goals.