Isaac Turner
McKinney
Summary
Results-driven Inside Sales Manager with a proven track record of coaching high-performing sales teams, optimizing sales strategies, and driving revenue growth. Adept at building relationships, improving customer experience, and implementing data-driven sales initiatives. Skilled in team leadership, sales pipeline management, and exceeding revenue targets.
Overview
3
3
years of professional experience
Work History
Senior Sales Manager
All My Sons Moving & Storage Co.
Addison
01.2023 - Current
- Coached and mentored a team of 60 to 80 sales representatives, improving close rates and driving revenue growth.
- Managed scheduling for 130 agents, lunches for 80 to 90 agents, and oversaw 35 promotions in the past year.
- Led the number one sales team in eight of the last twelve months through effective coaching and sales strategies.
- Developed and trained new managers, ensuring smooth transitions into leadership roles.
- Wrote call center and email scripts to standardize internal and customer communications.
- In charge of creating and allocating the monthly budget for the sales center.
- Controlled and directed sales lines for over 90 locations.
- In charge of disciplinary actions and terminations for sales center.
Inside Sales Manager
All My Sons Moving & Storage Co.
Addison
05.2022 - 12.2022
- Trained the newest tenured agents for their first 1 to 2 months, bringing their closing rate 5% above the company average.
- Wrote new scripting to adapt to seasonal selling changes in the moving industry.
- Taught weekly rebuttal classes to 10 or more agents.
- In charge of daily, weekly, and monthly competitions.
- Presented daily, weekly, and monthly booking metrics to the entire call center by creating several formulas through Excel.
Inside Sales Rep.
All My Sons Moving & Storage Co.
Addison
03.2022 - 05.2022
- Sold moving services to a divers demographic of inbound and outbound leads nation wide.
- Generated over $500K in revenue for the company within two months.
- Ranked 8th in sales revenue out of 100+ representatives in the company.
- Consistently closed deals 10% above the company’s average closing rate.
- Assisted in training new hires, improving their sales performance, and close rates.
Education
Bachelor of Science - Kinesiology
Texas Tech University
TX01.2020
Skills
- Sales Leadership
- Coaching
- Mentoring
- Developing sales teams
- Pipeline Management
- CRM Software
- Data-Driven Sales Strategies
- KPI Optimization
- Customer Relations
- Retention
- Building rapport
- Resolving escalations
- Script development
- Service upselling
References
Available upon request
Timeline
Senior Sales Manager
All My Sons Moving & Storage Co.
01.2023 - Current
Inside Sales Manager
All My Sons Moving & Storage Co.
05.2022 - 12.2022
Inside Sales Rep.
All My Sons Moving & Storage Co.
03.2022 - 05.2022
Bachelor of Science - Kinesiology
Texas Tech University
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