Summary
Overview
Work History
Education
Skills
Timeline
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ISAAC UNSELD

Louisville,KY

Summary

Dynamic professional with a positive attitude and a valid driver's license, experienced in enhancing customer satisfaction at O'Reilly Auto Parts. Proven track record in optimizing delivery routes and training new drivers, demonstrating strong teamwork and collaboration skills. Committed to operational excellence and fostering a productive work environment.

Overview

46
46
years of professional experience

Work History

Delivery Driver

O'Reilly Auto Parts
12.2021 - 07.2025
  • Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
  • Operated delivery vehicle safely, adhering to traffic regulations and company policies.
  • Maintained accurate records of deliveries, including addresses and recipient signatures.
  • Communicated effectively with dispatch regarding route changes and delivery status.
  • Assisted in training new drivers on delivery procedures and safety protocols.
  • Optimized delivery routes using GPS technology for improved efficiency and reduced delays.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.

Overnight Stocker and Receiver

TARGET STORES
12.2018 - 01.2020
  • Oversaw inventory management and stock placement for optimal organization and accessibility.
  • Coordinated receiving schedules to ensure timely processing of incoming shipments and inventory accuracy.
  • Conducted regular audits of stock levels, identifying discrepancies and initiating corrective actions promptly.
  • Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.

SELF EMPLOY/Sales Associate

Senior Insurance Specialists
10.1988 - 11.2018
  • Delivered exceptional customer service to enhance client satisfaction and retention.
  • Assisted in inventory management, ensuring accurate stock levels and organization.
  • Trained new team members on sales procedures and company policies to optimize performance.
  • Collaborated with management to develop promotional strategies that increased product visibility.
  • Led weekly team meetings to discuss performance goals and share best practices for sales improvement.
  • Built relationships with customers to encourage repeat business.
  • Provided positive first impressions to welcome existing, new, and potential customers.

MANAGER

AMERICAN AIRFILTER
03.1984 - 10.1987
  • Oversaw daily operations, ensuring efficiency and compliance with company policies.
  • Mentored team members, fostering professional growth and improving performance standards.
  • Analyzed operational data to identify trends and inform strategic decision-making.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.

General Manager

FORD MOTOR COMPANY
07.1979 - 09.1983
  • Oversaw daily operations, ensuring efficient workflow and high-quality service delivery.
  • Managed budget allocations, optimizing resource distribution across departments for maximum efficiency.
  • Established standard operating procedures, ensuring compliance with industry regulations and best practices.
  • Formulated policies and procedures to streamline operations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.

Education

Master of Arts - Education Administration

Morehead State University
Morehead, KY
05-1975

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration

Timeline

Delivery Driver

O'Reilly Auto Parts
12.2021 - 07.2025

Overnight Stocker and Receiver

TARGET STORES
12.2018 - 01.2020

SELF EMPLOY/Sales Associate

Senior Insurance Specialists
10.1988 - 11.2018

MANAGER

AMERICAN AIRFILTER
03.1984 - 10.1987

General Manager

FORD MOTOR COMPANY
07.1979 - 09.1983

Master of Arts - Education Administration

Morehead State University

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ISAAC UNSELD