Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isaac Williams

Rochester,MN

Summary

Focused on delivering every user maximum safety and enjoyment in recreational activities. Relationship-builder offering excellent communication, organizational and program management abilities. Well-organized, fit and accustomed to demanding work.

Overview

9
9
years of professional experience

Work History

Aquatics coordinator of aquatics, lifeguards & swim academy

Rochester Family Area YMCA
Rochester, MN
10.2018 - Current
  • Managed a high quality swim program maintaining a high level of costumer satisfaction well training new swim instructors for my branch. 
  • Performed various administrative functions, including scheduling, payroll , skill checks for staff, on boarding new staff, record keeping and keeping my area up to code.
  • Worked with gym members to understand there needs and provide exceptional service portraying my businesses core values.
  • Managed quality assurance through on site evaluations, internal audits and responding to costumer emails and query.
  • Trained and worked with a large team of swim instructors and lifeguards by running in services and working with them one on one when needed. 

Swim Instructor/Lifeguard

Rochester Area Family YMCA
Rochester, MN
04.2014 - Current

Through my time in this position I practiced and employed these skills:

  • Explaining and demonstrating every type of swimming stroke, exhibiting proper technique and positioning in water for all swim levels.
  • Monitored safety of all guests in and around swimming pool.
  • Dealing with any complaint or answer any question asked by pool  members.
  • Learned and maintained proficiency in first responder skills such as First Aid, AED, Oxygen and CPR to offer individuals in distress optimal support.
  • Performed lifesaving measures, including CPR during incidents until paramedics arrived on scene.

Team Manager/Sales Associate

Vector Marketing Corporation
Rochester, MN
04.2018 - 08.2018
  • As a Team Manager and Sales Associate for Vector marketing I Managed a team of 23 sales associates, Creating a large clientele of customers.
  • Marketing to customers off all races, ages and denominations, Working with my team and training them to keep up costumer satisfaction.
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
  • Identified, and helped hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.

Education

High School Diploma - undefined

Mayo High School
Rochester MN
2018

Associate of Arts - Liberal Arts And Sciences

Rochester Community And Technical College
Rochester, MN
2018

Skills


  • Computer Science
  • CPR
  • Clientele
  • First Aid
  • Managing
  • Marketing
  • Robotics
  • Sales
  • Scheduling
  • Teaching
  • Quality Assurance/Costumer satisfaction

Timeline

Aquatics coordinator of aquatics, lifeguards & swim academy

Rochester Family Area YMCA
10.2018 - Current

Team Manager/Sales Associate

Vector Marketing Corporation
04.2018 - 08.2018

Swim Instructor/Lifeguard

Rochester Area Family YMCA
04.2014 - Current

High School Diploma - undefined

Mayo High School

Associate of Arts - Liberal Arts And Sciences

Rochester Community And Technical College