Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Isaac Y. Park

Santa Clara,CA

Summary

Experienced bartender with experience in hospitality and customer service, seeking a position at a workflow driven company, where I can apply my experience to support business operations, growth and success.

Overview

11
11
years of professional experience

Work History

Bartender

Lazy Dog Restaurant
01.2019 - Current
  • Upsold premium drink options, increasing average check size by 20%
  • Built strong rapport with guests, leading to repeat business and private event bookings
  • Managed 100+ daily transactions with accuracy and speed in a high-pressure setting
  • Mentored new staff, fostering a collaborative, customer-first culture

Bar Lead

Applebee's Grill + Bar
01.2014 - 02.2019
  • Provided great service in order to hold customer retention to create 'regulars'
  • Made sure the bar team was set up for success by organizing inventory and staff
  • Held outdoor activities with customers to promote a unity within regulars at the bar
  • Delegated guests and problems when arose to ensure customers were satisfied and had a positive experience.
  • Poured and prepared mixed drinks for over 400 customers daily while maintaining a healthy flow of bar guests.

Education

Associate of Arts - Comp Sci

West Valley College
Saratoga, CA
06-2026

Skills

  • Customer engagement
  • Customer service in hospitality
  • Team leadership in store operations
  • Team development

Accomplishments

  • Reduced labor costs 25% by reworking schedules.
  • Achieved top 5 in company ticket times by completing products with accuracy and efficiency.
  • Maintained top 3 in positive yelp and corporate reviews by giving great customer service and satisfaction.

Languages

English
Native or Bilingual
Korean
Limited Working

Timeline

Bartender

Lazy Dog Restaurant
01.2019 - Current

Bar Lead

Applebee's Grill + Bar
01.2014 - 02.2019

Associate of Arts - Comp Sci

West Valley College

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